Jessele.edwards

Hello. I am new to this site and I hope someone can shed some light about my va retro funds. I got out of the Army back in April of 2013 with 60% perm disability. I was getting paid 10% from Army and 50% from VA. Then later that year VA sent me a letter to re evaluate my rating and was found 100% VA disabled temporary and still am today. Effective May 1 2014 I was started at my new rating and was awarded 3017.60 but funds were being withheld because of proposed incompetency. From May 1 to dec 1 of 2014, $1721.60 was withheld than adjusted cost of living bumped my entitlement to 3068.90 and 1759.90 was being withheld until February 1, 2015. I got a letter from the VA hub in sept of 2015 stating that I was appointed as the fiduciary under supervised direct pay and a portion of my withheld funds would be released and the rest is still being held due to my receipt of military pay. I got about half of it and at the time on ebenefits my fiduciary adjustment claim was open and recently closed in March this year. I have called the VA hub, VA,and DFAS and no one can tell me anything about the rest of my retro funds. The hub tells me to call DFAS and DFAS tells me they don't know anything and the last time they did anything with me was back in 2014. (I figured DFAS was doing something about it because the letter from the hub said they were waiting on military receipt, whatever that means). I call the VA and they told me the hub needs to update there info about me being the fiduciary. I call the hub and they it is. I ask them about what is going on with the rest of my funds and they told me different things every time. They told me supervisor Karol was going to process it or get the ball rolling. I call a week later and then was told there was no supervisor by that name so I ask them did the rest just disappear or what is or can be done to figure out where the rest of my funds are, the lady told me its lost. I hung up and called again then a different lady said there is a supervisor Karol and she made notes in the system and she told me that DFAS was going to pay me. I call DFAS and they said there is nothing in the system and to call the hub. In short each department tells me to call the other throwing me in an endless loop. Can someone please shed some light about the retro fund process or direct me where to go to find out information. Or should I just give up and call it a loss.