here is what I just received from an inquiry I made in my missing Documents and current claim, I guess the VA is having problems transferring eBenefits over to VA.Gov I'm missing my C&P exam from QTC that is contracted by the VA they don't keep copies because it's all done by interfacing with the VA servers, So I did get paid for travel so they can't say I never showed up for the C&P exam. it's just that my C&P exam is missing got to love this paperless society.
Recently you requested assistance from VA. Below is our response.
If you wish to reopen this issue, you may do so within the next 14 days.
Thank you for allowing us to be of service to you.
Response By Email (Dept of Veterans Affairs) (01/31/2019 05:28 PM)
This is in response to your inquiry to the Department of Veterans Affairs (VA) dated January 23, 2019.
Thank you for your service to our country.
We apologize for the delay in responding to your inquiry. We are currently experiencing a large volume of inquiries due to missing claims and are working as quickly as possible to respond to each in a timely manner.
It may take some time to transfer all records and ongoing claims as eBenefits migrates to VA.gov, for your claims and appeals to be visible in this system. For technical support, please call 844-698-2311, as they will be in a better position to assist you with this issue.
It may be beneficial for you to contact your Veteran Service Organization (VSO). VSOs are not part of VA. VSOs are recognized national and state organizations that help Veterans and their dependents and survivors with their claims. These services are provided without charge.
VSOs can help you with questions about your claim. They can also act on your behalf regarding your claim with VA. A review of our electronic records indicates that your current VSO is Oregon Department of Veterans Affairs. You may also contact them to assist with questions about filing your claim.
Thank you for contacting us. If you have questions or need additional help with the information in our reply, please respond to this message or see our other contact information below.
Sincerely yours,
J. Billington
National IRIS Response Center Manager
rs2
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