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Dependent Claim
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Question
Kray
In July 2012 I submitted my Dependent claim. In October, eBenefits site showed the claim was closed but no letter sent. Since I have never heard from the VA, I submitted info to IRIS in January 2013 and the VA reported claim was closed by mistake and they will re-open it. They started new claim, April 24, 2013, stating something was missing, giving me 30 days to provide missing data. I re-submitted in writing April 25 the requested information, plus uploaded same data via the web site on the same date. Nothing appeared on web site so I submitted same data on May 11, 2013 and uploaded to the site again.
On May 31, they closed the case stating I had not sent the required data. I mailed it to them again on May 31, 2013 and uploaded to the site again. Still nothing appears on the eBenefits site. On June 17, 2013 I mailed same info again. Nothing appears on eBenefits site as of today.
My question is "What is my required next step". Should I now appeal the claim or allow more time? If I appeal, what form and how do I do it?
It appears to me that the VA tosses paperwork in file 13 as I have now sent it seven times and received nothing. Yes I the letters have been signed for.
Thank You.
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