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ptsd And the plot thickens!!!! WTH?
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2NDMARDIVDOC
So I took it upon myself to call DFAS today to ask them if they could tell me if they saw any pending deposits in the future for me regarding my recent claim.
Ebenefits kept going back and forth through all the steps with no solid info at all.
My DAV rep said that he believed that my PTSD claim had been approved but the other 2 issues in my claim had been deferred pending CP exams.
Anyway, DFAS asks me if i "received the letter that was sent on dec 10th" I told them I didn't receive ANYTHING at all. Here's where I lost it.... the guy tells me that he couldn't discuss anything unless I had the letter in hand. Why the hell would I be calling for info if I had the damn letter???
anyway, I told him that according to my bank, my monthly award amount had not changed based on my pending deposit for the 30th.
What he did tell me was that "one" of my items in the claim had in fact been approved but it had not been "applied" to my overall rating "yet" he wouldn't tell me which issue it was or what the percentage was
why wouldn't they have uploaded the issue that was awarded??? I'd love to know what the hell was in that letter that they claimed they sent in the 10th.
Is that letter anywhere in ebenefits or can I get it somewhere?
Edited by 2NDMARDIVDOCLink to comment
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2NDMARDIVDOC
Mike, DFAS can see upcoming deposits. And apparently they can see more about your claim than you can or that your rep can. Dont ask me how, they just can. Anyway, coincidentally I received
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