MikeHunt

Backlog Grows Despite NWQ

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http://www.military.com/daily-news/2017/02/14/va-disability-claims-backlog-grows-despite-paperless-fix.html

 

In short, VA decided scattering claims all over was going to help-

In addition to points in the article, especially the cong's astute observation, people don't want to work hard claims, and send them along by various means, so someone else gets them.

If you got assigned something, and saw it through from start to finish- As you might imagine, you have more familiarity with the claim, and more ownership.

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seems to me this was out last year Mike!

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Mike,

I found this out last year when part of my claim was reffered twice.  Both times the RO's asked the examiner a question and I had a paper C&P (a C&P where the Veteran does not attend) and then was inturn asked to opine on whether "greater than 50" etc.

What I found disturbing was that in the past all my stuff was done at the RO in Milwaukee, but now it went to two different states, far away.

Talk about reinventing the wheel at each step when one RO should be looking at the Veterans record (or a specific claim) the whole way through.

What I did see in myHealthyVet was that at each stop it did give the RO's name and phone number.  I don't think it did that before, because it was always at the same place.  I'm not sure if  you can call them and talk to them or not, but the name and number is there.

Anyway, no customer caring at all and yes, passing the buck (see what I did there Buck) to someone else who has to ask the same questions, again.

Hamslice

 

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Ben Krause has an article today on why the backlog grew last month:

http://www.disabledveterans.org/2017/02/16/want-to-know-why-the-va-claims-backlog-increased-last-month/

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I read Ben Krause article, and some of the comments.  Its very bad.  Apparently there were hundreds of thousands of claims "not in the system" and, after those were added, the BVA backlog will be about 6 or 7 years.  I think longer.  Many of the Veterans wont be still alive by the time their appeal is decided and implemented.  

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