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What To Expect At Va Doctor Appointment

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I am really jealous! At the VAMC in Atlanta you rarely see a veteran working there. It is a social network for the employees who years ago were hired by "special employement needs of the community". In short they hired clerks that could not type, nepatisim everywhere, and loads of red tape. For instance, send you to X-ray, but X-ray has not received the consult request, or to Ortho, and ortho is not taking new patients for 8 months, and the scheduling clerk just shrugs her shoulders and says "I dont know what to tell you". If they are not taking patients, why is this person on the payroll? Ask to speak to a supervisor, and they are all on vacation. Telephone and all you get is either a full voicemail box, or a unreturned call. Go to patient advocate's office and they tell you "well, the doctors are busy and expect us to just understand. Since they are builiding an enclosed walk way from the Medical Center to the Regional Office, and the Emory Univ. rich doctors-in-training MUST park their sportscars in the covered parking, they do offer valet parking (I rather park my own car) by some high school drop out who is good to test the jack rabbit starts and my brakes after waiting in line for 50+ minutes in line just to get to the valet drop off. It is a complete waste of time and moves my PTSD up a few levels each time they schedule me for a Friday afternoon 4pm appointment or a Monday 7:30am appointment, knowing I live 70 miles away. I thought it was their policy to put you up in a local motel if you lived more than 50 miles and had first call morning appointment, but was told that this was reserved for the 150 mile drive appointments. The next time I went to the MedCenter, I took a map and drew a 150 mile radius circle on the map. There were 4 other VA Med Centers within the 150 mile radius circle, so I was lied to again.

Are there any pointers you folks can provide to at least work within the system, but to my advantage from time to time? I have asked for appointments from between 10am-2pm and am told that they are not available. I see PMR, Neurology, Ortho, Dental, Poditry, Urology at this VAMC. My primary MD will only address the most significant "problem of the day" telling me that there are other Veterans that he must see and am only given my 15 minutes. I have asked for 2 appointments in the same day, appointments 7 days, 14 days, 21 days, 30 days even 60 days apart so that I can get all of my medical issues addressed only to be told "we dont work that way". I ask "how do you work" and they make it sound as though they are doing me a favor by being there. I told one clerk that she would be slinging burgers at McDonalds if it were not for the Veterans (and I got an applause for that). I was then told that my remark was racist (how was that racist??) and that I was to "sit down and shut up". So I decided to announce that I was on my way to the directors office, only to be met in the hallway by 2 (count em "2") hospital security guards.

I had to remind these young, fine 300 pound, gun, handcuff, teargas, baton carrying goons of the signs posted everywhere that read VA ATLANTA WHERE WE DO ALL WE CAN FOR VETERANS. After I was escorted off of the property, I wrote my congressman where magically, all 3 of my upcoming appointments were mysteriously CANCELED BY PATIENT.

Thanks for letting me vent to those that know what I am talking about.

Any suggestions?

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jc30655,

You may get some responses if you re-post this into a new topic

that you start.

This topic is almost a year old and really doesn't have much to do

with your issues.

Just copy and paste it into a new topic.

carlie

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