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Iris

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mrjenks

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Has anyone has a problem with the VA IRIS...??? I asked a question about my claim through the system and requested a telephone response...well after 5 days nothing. So I did a second request and asked for response by e-mail. Is this typical for the IRIS with no responses...???

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I doubt they will give you a phone call.

When did you send the 2nd iris email.

carlie

I sent it today, after the 5 day response elapsed. Hoping I might get something this time.

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The first time I submitted request through IRIS I didn't receive a confirmed receipt....this time I received one...maybe the first one didn't go through. I guess I will wait and see what happens in the next few days.

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  • HadIt.com Elder
Has anyone has a problem with the VA IRIS...??? I asked a question about my claim through the system and requested a telephone response...well after 5 days nothing. So I did a second request and asked for response by e-mail. Is this typical for the IRIS with no responses...???

Its the annual "use or lose" leave period for all federal employees, so response times or other timed acted actions always takes longer this time of the year.

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I never had luck with the Iris system..no responses/illogical responses/non valid information...I had better luck with my "8 BALL" then Iris! :rolleyes:

Edited by halos2
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