Va Fl 08-02

[fanaticbooks]

NOTE:

VA Fast Letter 08-02.pdf

DEPARTMENT OF VETERANS AFFAIRS

Veterans Benefits Administration

Washington, D.C. 20420

February 12, 2008

Director (00/21)

All VA Regional Offices and Centers

In Reply Refer To: 214

Fast Letter 08-02

SUBJ: TRIP Procedures Update

Background

Fast Letter 00-24 introduced the Training, Responsibility, Involvement and Preparation of Claims (TRIP) program. The TRIP program is designed to help improve both our service to veterans and the timeliness of claims processing through a nationwide partnership between VA and all accredited Veterans Service Officers (VSOs). The related training instructs VSOs on the essential requirements for a successful claim and familiarizes them with VBA computer systems.

Successful completion of the program allows an accredited VSO to have read-only access to a number of pertinent claims processing-related applications.