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eBenefit Letters Down?

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Are letters unavailable for everyone or is it just me?

 

Thx

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I was informed this AM by the Columbia, SC RO that there is an issue with generating letters and it is being worked.

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Update for letters that is supposed to fix it and supposedly some other issues is due to be deployed later this month (June), like near the end of the month.

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Unfortunately it is still messed up for me.

Being a programmer by trade (got BS in Comp Sci when I got out) it has got me wondering what they messed up in their programming.  It appears that they were hoping their "patch" was going to fix everyone's problems.  Talking to their tech support today, it sounds like their "patch" did a lot less than they were hoping.

They couldn't give me an estimate when they would have it up and running right.

Really kind of bugs me because I cannot track anything and I don't trust the VA to not try to slide something past me with their system messed up.

Not that it matters NODs that have DRO chosen take how long to process currently?

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