I called the Dental Clinic in Houston on Friday and spoke with a very nice lady and requested Fee Basis for my Dental. It was later in the day about 4 p.m. when I called. To my amazement this same lady called not only called my home telephone number, but also my cell today (before noon) to let me know that I was approved for this. She even apologized for not calling me back on Friday! I am very pleased with the outcome for it saves me driving 116 miles to spend 1 hour in the dentist's chair and then make the return trip home. The long trip aggravates three of my service connected disabilities... Back, Cervical Spine and especially my PTSD (with the traffic and people causing me a lot of anxiety). To sum it up, Houston (the Varo and the Hospital) has treated me really good. If your service connected disabilities are aggravated by a long commute such as this I would suggest requesting Fee Basis. Now I will be able to use my local Dentist and not have to commute a little over 5 hours round trip.