Paperless VA is just another way for the g-man to give out contracts to friends and at the same time burn or shead up my paper work. The system is broken we all know it we all have friends that died waiting for someone to do the right thing. If history is correct everything that VA said it will do or can do, they have not done !! We all of the cuts and people with no guts nothing will change. He in Detroit where it was voted the worst city to live in America. There are alot of systems boken,schools,firedepartment,police,city service and the beat goes on.We have become a nation of lip service.Just words so you will think that they are going to help.Paperless is money thrown away. If you go to e-benifits all the info is wrong, how much did that system cost and if I buy something that does not work right. I take it back and get my money back.VA needs to get our money back or take them to court and sue.When someone in my blue colar world can not get the job done,it's next man up.