This is in response to your inquiry to the Department of Veterans Affairs (VA) dated August 7, 2014.
We are grateful for your service to our country. We apologize for the delay in responding to your inquiry. We are currently experiencing a large volume of inquiries and are working as quickly as possible to respond to each in a timely manner. Our records indicate you submitted a secondary inquiry regarding your claim on August 22, 2014, inquiry XXXXXXXXX. This inquiry has been solved without further response, as your concerns have been addressed in the information below. It appears a decision has been made on your appeal. At this time, our records indicate the decision is currently being reviewed and processed at the St. Petersburg Regional Office (RO). No other action is needed from you at this time. However, if further information is needed you will receive notification by mail. We are sorry that we are unable to give you a timeframe for this final stage in the appeals process. We appreciate your continued patience. We will do our best to process this action as soon as we can; however, a request for expedition is not a guarantee, as VA must still allow time for receipt of documentation and evidence, if needed. Thank you for contacting us. If you have questions or need additional help with the information in our reply, please respond to this message or see our other contact information below. Sincerely yours, National IRIS Response Center Manager als
Love the "We appreciate your continued patience" but I am still with empty pockets....