I have decided I have had it with their game.
If you have had copy of your c-file given to you and your file has been digitally copied they no longer will provide you in person access where you and they used to go through your records and you used to sort out what you wanted copied since they are cutting down on paper. They will not allow a computer to display a veterans information. This I was told today's date June 18 14. They are more than happy to supplement c-file paperwork to add to it. Or if you want your file recopied a charge of 25 cents is accessed.per page of course. My DAV representative is swamped and the congress member I had can only do so much. I am trying to engage legal assistance now as my only recourse. Paying someone rather than asking for help may help me get the relief I seek.
This information was provided me by the Buffalo VARO NYS.