I was granted 30% last year and paid retroactive disability pay to when I started my claim. I submitted my dependent status form for my wife and 2 kids immediately after my notification, through the mail. I never received a response about it and when I called the VA after 6 months of waiting, they told me it could take up to 12 months or longer to process and receive it, that I would get a notification letter when they finalized it. I called back again after recently and I was told to wait, at which point I asked for a little more help than that, I was forwarded to a woman that looked me up in the system and said the VA never received the form and that since it had been longer than 12 months after my claim approval, that I can not receive the retroactive pay for my dependants (which I've had my entire Army career), and I will only receive the additional amount from the moment I submit it through mail again or through ebenefits...I had no idea I could do it through that website. I did it online and started getting what I should have the next month. Is there a way to receive the money that was entitled to me the entire time since I did my part and they messed up? The VA is sticking to their story that they never received a form from me, I 100% for sure sent it, I didn't even get a packet explaining my disability compensation conclusions...just a letter saying I'll be getting a 30% rating. Thanks in advance.