I live 1 hour plus from the nearest VA hospital. I've had 2 separate visits to the local ER. They have sent the bill to VA ADMIN, but it seems the VA is not paying them. I have even called numerous times to the Seattle regional office, last info they gave me was they have received some ER visit bills. My question is why do I receive bills that have unpaid balances even after they send them to VA ADMIN? Am I doing something wrong? Should I make payments? I'm so lost when it come to this, every time I speak with a VA rep they confuse me even more or they just flat out do not know what to say. Help please!