I too was very impressed with Chris Attig and had become a premium member of VLB and bought some ebooks. I still don't understand why even after repeatedly calling, leaving messages, even on Chris Attig's extension, I never heard back.
I had been turned down by the VA after submitting claims that included Major Depression (which was diagnosed on active duty), Severe Anxiety, Sleep Apnea, BPPV, AND MORE. The VA claimed that there was no service connection for Depression and went on to say that it was part of a personality, (not diagnosed by anyone, ever), and therefore, I was doubly out of luck. Their response was sent back to me less than 90 days after the filing. (That seems to be a way to clear the backlog, just turn them down.)
I had the help of the DAV in NC, but they only had 2 people doing claims for the entire state, in the state office in Winston-Salem NC. Co-located in the VA building, using the VA phone and email system no less. Sorry, but that smells fishy to me. The DAV volunteer who helped me with my claim was cracker jack though. The DAV in W-S, not so much.
I still can't understand why no response from Chris Attig. At least the VA & DAV return phone calls. It may take 2 or 3 months but they would get back to me.
If I have to beg someone for help AND pay them too, maybe I dodged a a bullet.