I was wondering if this forum can help me voice my issue with the VA educational department. Back in 2010, I spoke with the GI-Bill customer service to get more information about the school I was applying into, Lincoln Technical Institute in Northern Philadelphia, PA.Like always, I called first to gather information and to make sure that this would be paid for and that I wouldn't have to worry with coming out of pocket, since I'm already inundated in school payments and I was not going to put myself in that position again.I got the confirmation that it would be covered, so I proceeded and I enrolled to the school.Over halfway through the program, I was called in from the financial aid advising that VA won't be covering anymore fees and that if wanted to continue with the program, I would have to get student loan.I REALLY didn't want to lose my time and effort already spent, so I just did it. I was forced to be put into this position and now, I am struggling to make payments due to the misinformation given by VA customer service.I would NOT have put myself in that position,given the correct information from the beginning.I'm already deep in my college payments,and adding this on top of it has added a great deal of pressure and relationship with my wife.I recently got in touch with the VA customer service through the portal, and their response was that the calculations were correct and that I had too much time to use my benefits, so they took it away. I am not understanding how she (Kelly) came with that calculation,but now I'm paying for the incorrect information but got my Post 911 benefits taken away.I don't know what they are doing there,but they are adding a great deal of anxiety and stress without being at fault. What they (VA Education) is not understanding,is that I would NOT have enrolled IF I was given the correct information.Now in response to that, they take my benefits away. My expectation is for the VA department to do the right thing and pay for the remaining balance owed and already paid to financial aid and restore my benefits back.I put my heart in soul in serving this country, and it seems that I'm only getting punished for it.
Thank you,
Leo