HLR closed without taking care of duty to assist error corrections in VA Disability Compensation Benefits Claims Research Forum Posted February 19, 2020 Hi everyone, Thank you for your comments. I just called the white house hotline. Thank you for giving me that information. They said that they are going to have someone look into it immediately. Please understand that my HLR was closed without the supplemental record for the duty to assist error corrections being taken care of. This was confirmed by calling peggy and also from Disabled Veterans looking at my files in the VA computer. There were no opened files for me. I am praying that by contacting the white house, some one will honestly address my concerns. If I didn't have you guys for support, I don't know where I would be. The worst thing in the world is being in pain or suffering from a mental condition and not being heard. It's great that there are so many caring hearts in this forum. Thank you. Will let you know how I make out.