CarlinaGrl

In response to the last Koo1it, I agree. It has been a complete disaster with them. We've only had them as a ChampVA supplemental insurance for a year. I've mailed, emailed and faxed the same claims several times and I've never had a response to one. The only they got was one sent by a doctor's office, one of the few who will submit claims. I've called over and over and the customer reps even say that they know of the-problems and there's really nothing they can do but have you re-send them. One said he feels numb to the problem but has sympathy for customers. I've had reps give me their emails, emailed said claims and nothing. It's so infuriating. I'm ready to call it quits with them and just wing it with no supplemental. They are useless.