newhere

Thank you for your response. So the issue with having my messages uploaded into my health record. I get the records are part of Myhealthevet. When I message Specialty Clinics, or if another nurse fills in on my Pact Team. When I send a message, within 3 days it shows up in my "Blue Button" records when I view that online with Myhealthevet. The messages are acknowledged by the providers etc. But this Nurse Notes are never in showing up in my record, even when I put on every message to upload this into my health record. Buck I found your response very helpful and look forward to your info on this part.

On Myhealthevet messages... Are these messages that are sent to providers, Pact Team, and others. Are they required by law to be uploaded into my health records? I have one on my primary care nurses, who has not uploaded them into my records. I've been asking for referrals since September. Are the clinics required by law to log phone calls, if ordering Rx, or getting a message to providers? One of the clinics only had provider and front would only log calls once 10 days to keep workload down. Not to mention on Dec 24th, Two vets I know was supposed to have labs done, but all day long was the on hold music, then 1631 hours it went to the we are closed. I don't mind really, but all the other stuff has to be considered, so I think if they do the job other days no one would complain.

I got the patient advocate involved, and had to appeal it to the Chief of Primary care after being on a pain treatment plan for over 20 years. All he did was say he supports to Primary decision.