Atlantic Ocean

Hello everyone, is the first time I write in here I apologize if this is not the forum to post this issue. I have a claim in that was denied and I was on time to present new evidence for it. Last week I gave it to my rep and he told me that he was going to gave it directly to the rater, is this possible? He do not talk too much so I leave his office with that doubt. Can he gave my new evidence directly to the rater. and if so what will happen next? This is all my doubt. Can anyone of you give me some advice or put some light in this topic? Thanks for your attention and for any comment in this issue.