I moved from Illinois to Florida in Septermber 2014. On October 7, 2014 I registered with the Florida VA Clinic closest to me to establish a primary care provider. I was finally called by the clinic on Novermber 18, 2014 informing me that I have been scheduled for my initial primary care appointment on January 8, 2015.
In the mean time I have had to see mulitiple doctors using my civilian medical insurance that have resulted in a lot of out of pocket fees.
Yesterday I received my Choice card. I called the number on the card and was told by the Choice represetive that I qualified for reimbursement for my out of pocket fees for seeing civilian doctors since the VA could see me with in 30 day.
I was told to contact my local VA clinic and to have them update my eligibility so I could initiate the reimbursement process with Choice.
When I went to the clinic today I was told that they did not know anything about this. I spoke with the patient advocate and explained the situation to him. He told me that the Chioce program would not cover my out of pocket fees since I have not yet had my initial appointment with my primary care provider.
I feel like a dog chasing his tail.
Does anyone know if I am eligible for reimbursement for my out of pocket fees?