About a month ago, my Legion rep who is located at the VARO said my claim was on the rater's desk and the only thing it was waiting for was a reply to a fax to the C&P Dr for clarification of 1 statement in the exam.
3 weeks ago, I talked to the rep again. He told me that he would personally check with the rater to ensure that the fax reply from the VAMC/ C&P Dr was received back.....to no one's surprise, it wasn't.
I waited another week and had him check again....and again nothing had been done. Now I know they have a load of cases, but I was getting irritated.
Finally last week after a final check, the answer was still the same.....the VARO said they still hadn't received a reply and the VAMC/C&P Dr swore the reply had been sent.....and they both left it at that!
Knowing that this would probably go on forever (or close)....I decided to contact the patient advocate at the VAMC. I explained the situation and they said they would definitely look into it. Apparently they contacted both the C&P Dr and the VARO who again both claimed they had done their part (amazing). Anyway, by 0830 the next morning, I got a call back from the patient advocate's office informing me that the requested info had been resent and was verified to be physically sitting on the rater's desk. Additionally, they said they had names so they could do follow-up to ensure there was no more confusion. Magically, it appears that my claim has now been rated and sent on for authorization! A HUGE thanks to the patient advocate's office!!
Heres the bottom line....the VA may have a heluva a case load and I respect that, but if I hadn't kept checking progress on my own, the required info may have been floating in cyberspace for months! With some caring help and follow-up from my patient advocate, it appears that the problem was remedied. If you think that your claim is stuck in the system....it may not hurt to shake the limbs of the tree a bit. You alone really care about the results!
Good Luck!