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My Healthevet


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  • HadIt.com Elder

MHV is unable to process your request for NORTH TEXAS HEALTH CARE SYSTEM - DALLAS DIVISION. Please try again later to refill prescriptions obtained from that facility.

If you are in urgent need of your prescription refill, please contact the issuing pharmacy on your prescription label.

This morning I was not allowed to refill my prescriptions. Last week the web was down. The week before it was down. Its not working 20% of the time by my reckoning.

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I tried to fill one last week and it gave me an error message that no records of my medication refills were found at the Sonny Montgomery VAMC...I've never been to that VAMC because it is about 185 miles from me. I go to Memphis VAMC only 60 miles one way. I e-mailed the contact person on myhealthevet and got an answer saying this was "normal" procedure for the site to search my home state VAMC only. It had NEVER done that before and I filled my prescriptions dozens on time through the program. They did fix the problem since next day it showed all my prescriptions like it should.

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  • HadIt.com Elder

On the front page of MyHealtheVet it says that a diabetic should have an annual eye exam as part of their treatment plan. At the VA in Dallas they will only schedule an exam every two years although my prescription has changed and I have cataracts. How do you explain that?

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  • 2 weeks later...

I must be the lucky one cause it is never down when I access myhealthvet. I just ordered refils of my meds, will post date arrive

As far as eye exams go, I just had one last month, got new glasses also. My PC asked me when I had my last exam and I said last year, poof just like that he scheduled the eye exam. And I do not have diabeties.

If your having a problem getting an eye exam for what ever reason and you do have diabeties copy this below and take it to your PCD. Do not take no for an answer. Let them know this is posted at myhealthvet website.

In the Spotlight

Eye Examinations for Veterans with Diabetes

An annual eye examination (including eye dilation) by an ophthalmologist or an optometrist should be part of a veteran's wellness plan whether or not he/she may have diabetes or other eye conditions. Eye examinations can detect diabetic retinopathy before it damages vision. This is important because symptoms may not be noticed until the disease becomes severe or a complication develops.

Diabetes is the leading cause of new vision loss in adults (age 20-74) in the United States. This is very important for the 20% of Veterans Health Administration patients who have diabetes as well as for all veterans who are interested in achieving and maintaining good health and wellness practices.

Veterans with diabetes can develop a condition in their eyes called "diabetic retinopathy." Diabetes, a condition that causes high levels of sugar in the blood can damage the small blood vessels in the retina - the part of the eye that captures images and sends information to the brain. High blood pressure can also contribute to this.

Diabetic retinopathy is a progressive condition. During the early stage, the tiny blood vessels in the eye weaken. The blood vessels develop small bulges that may burst and leak into the gel-like fluid inside the eye. As the condition progresses, new fragile blood vessels grow in the surface of the retina. These abnormal blood vessels may break, bleed into the middle of the eye, and blur vision. This bleeding can also cause scar tissue to form which may pull on the retina. This action may cause the retina to detach from the wall of the eye.

Symptoms of diabetic retinopathy and its complications may include:

  • Blurred of distorted vision or difficulty reading
  • Floating particles or flashes of light in your field of vision
  • Partial of total across of vision or a shadow or veil across your field of vision
  • Pain in the eye


    Here are steps to take to reduce the chance of vision loss:

    • Control your blood sugar levels
    • Control your blood pressure
    • Have annual eye examinations by an eye specialist (ophthalmologist or optometrist)
    • See your healthcare provider if you have changes in your vision.
Edited by SSGMike.Ivy
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