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I Need Some Help


kryptos

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Hello all I am service connected 70% 40% for broken back 30% for neuropathy of the legs and left arm. I go to the Va hospital in New jersey it is the Lyons facillity. I have been seeing a va doctor there for 6 months now. to make a long story short me and the dr butt heads alot i have seen him bout 10 times and he has not done or tried to do anything to help me. He just tells me im 30 pounds over weight and that is why my back still hurts not the fact that in 1999 i broke my back in 3 spots. He will not order any MRI's or other tests. I have tried to change primary doctors but no one at the va hospital will lead me in the write direcion they tell me he is my primary and that is it.

every time i see him alls he does is complain bout how he never gets a lunch break or a coffee break and disablled vets are waisting his time. I thought bout bringing a voice recorder next time i see him. Has anyone else had problems like this and what should i do. I am very confused.

Thank you in advance

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I know exactly where that hospital is, I'm originally from Jersey. Have you gone to the Patient Advocate's Office to file a complaint and formally demand a change in primary care doctors? Is this doctor an orthopaedic specialist? Are you sure he's even an MD, or just someone wearing a white coat who could instead be a Physician's Assistant, a Nurse Practioner, or a resident in training? If he loathes treating disabled veterans, the veterans hospital is the last place he should be practicing medicine, if that in fact is what he calls doing what he does.

Put your demand in writing, deliver it to the Patient Advocate's Office, and tell them that your doctor has verbalized his hostility against disabled veterans, and that you do not want him treating you anymore. Your back condition requires an orthopaedic M.D.

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Ummm vaf is dead on here... the patient advocate is the place to start, Personally while I had no great problems with the VA medical center I was going to, I signed up for the much closer clinic. Perhaps that is an option for you? I am VERY impressed with them. I have a great doc, and honestly they seem to care a great deal about my situation. But I have heard horror stories about other states. Tennessee just doesnt have a HUGE veteran population like the other states with major military bases etc.

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Hello all I am service connected 70% 40% for broken back 30% for neuropathy of the legs and left arm. I go to the Va hospital in New jersey it is the Lyons facillity. I have been seeing a va doctor there for 6 months now. to make a long story short me and the dr butt heads alot i have seen him bout 10 times and he has not done or tried to do anything to help me. He just tells me im 30 pounds over weight and that is why my back still hurts not the fact that in 1999 i broke my back in 3 spots. He will not order any MRI's or other tests. I have tried to change primary doctors but no one at the va hospital will lead me in the write direcion they tell me he is my primary and that is it.

every time i see him alls he does is complain bout how he never gets a lunch break or a coffee break and disablled vets are waisting his time. I thought bout bringing a voice recorder next time i see him. Has anyone else had problems like this and what should i do. I am very confused.

Thank you in advance

Smells a bit like "medical malpractice" to me! I'd like to file a 1151 Claim against that doctor for "failure to treat". Unfortunately, I don't think that angle has been tested in court yet!

VA emplyees would prolly never believe the 'good doctor' would diss veterans so blatantly, unless of course you used an electronic recorder; unfortunately that practice is currently illegal for vets to use!

BRING A WITNESS with you to your medical appointment!

PLEASE request a complete copy of your VA Medical Record! Once obtained, write a simple letter to express your concerns, citing dates of treatment (or lack thereof) and treatment providers. I myself would address this letter to the VA Medical Director but others have suggested a Patient Advocate. Either one works as long as you keep your documentation. Paper trails are essential.

I hope you get the treatment you need! Keep posting, you're in good company here ;-)

Like one vet suggested, you may obtain better treatment at a VA Clinic.

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Whenever I have a problem at the VA I walk down to the Administrative Office and complain. You would be surprised how they start jumping when they get a call from the head office and believe me there are a bunch of people in that office doing nothing most of the time.

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I had an issue with my PC Doctor in 2005 and all I did was go to my social worker and say I was not happy with the treatment. She made the PC change that day and I have been pleased ever since.

Bill

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I basically agree with the comments on going to your Patient Advocate office. They DO have a responsibility to assist the veteran. Paper trails are good, however, if there is also one generated by the Patient Advocate office that is even better.

I am a promoter of being proactive in your OWN healthcare. When people know that you are not playing, they stop playing with you. And never forget there is Civil Court for personal damage. VA docs (assistants, whatever) try to hide behind the VA for protection in their failure to properly treat our medical issues...but they can surely be sued in a Civil court on a personal claim for incurred damages to you.

There wouldn't be a VAMC anywhere if it weren't for veterans. So, you might need to make sure your attending phyisician has a clue. Also, take someone with you next time. Don't let them dominate...take a stance for your own care and "cordially" demand it.

Edited by luvHIM
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We have heard all this talk about how the VA is going to treat every vet with utmost respect blah, blah, blah. The way it works is that at a VAMC the administrators are on top of the pile; the doctors come next; the VA workers are third and the vets come last.

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Hello Kryptos,

what your experiencing "is" DVA health care.

Going through the Patient Advocate first is the chain of command.

You will receive the proper forms from the advocate to change PCP's.

Once you file the complaint, it is likely that you will be labeled a trouble maker and the high quality care you've been receiving, will start to deteriorate at that facility. Oh yes. It can get worse.

Your meds may be constantly late or they may withhold your pain medications all together, forcing you to go through constant withdrawal symptoms, and you can forget about any referrals for needed specialty consults or diagnostic MRI's. Dead Vets don't complain as much as the live ones.

It's all about the illusion of health care.

If you file the complaint, the VAMC will provide you with someone, but it may be two years before you see another MD.

You will get much better care through the PA’s and nurses, but your consult requests will get denied when they submit them to the VAMC’s Dr’s to sign off on.

It wouldn’t surprise me to hear the Dr your complaining about, is the one that signs off on the consults, until you’re authorized to change. If that is the case, you’re screwed for care for the next year or two.

If you stay with the currant VAMC care provider, it seems like you’re going to be screwed as far as receiving care, while you’re under their care.

Choose wisely!

Allan

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Kryptos, I too feel your pain and I agree. I also broke my back in 1990 2 disc and was released from service in NOV94 pain now radiates into both legs. I went to VA Hospital for 6 years till I couldn't take it anymore, hour and half drive for not even sub-standard care. I decided I had enough and was able to obtain a job that provided me full med benefits for my hire. BIG difference between care you pay for and the free care you receive at the VA. now that I am unemployable (almost 2 y now) trying to get care from the VA is like I'm being punished for not going to the VA the whole time. I think the truth is they see so many people you're a number not a name, no relationship no problems. I had them all-some care, most don't.

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Greetings,

Go directly to the patients advocate office and file your request for a new treating physician. I can tell you from expirence that when I ran into some of the same issues you ran into I demanded a meeting with the Chief of Staff and I got one. It was at that meeting where I laid all my concerns on the table and demanded a new treating doctor, and I got one.

I have had several issues with my VAMC and each time I filed complaints with the patients sdvocates and they have always responded and delt with the problems. I have never ran into any problems with after effects with poor treatement or slow meds getting to me. The issue here is you! you must be an advocate for your health care. We all know that in the paper maze at all VAROs, and VAMCs we can get lost quickly, so we must be our best advocate. Take someone in with you next time, audio tape it as I have done in the past. Rememebr this is about you and you getting the proper treatement you deserve, not 2nd rate care by attendings who could care less about veterans who may be there to get their student loans repayed.

God bless you,

Bound4Heaven

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One big problem I had with primary care doctors at my local VAMC is the turnover. I get a new doctor every year and then I have to educate them all over again about my problems. The only reason I go is to get meds. I can't believe that you can't get an MRI for a broken back. This would be the first or second thing a normal doctor would order up for someone with back pain. Do you have any other insurance like medicare. I would not fool around with these VA clowns if I had any other way to get treatment or care.

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Yeah it seemed I had a new doctor every other time I went too. Asking the same questions, and I'd have to tell the whole history again. The clinic doesnt seem that way though, my doc there has been on staff for 7 years.

Same with the psych care but maybe worse because they seem to hire people from India who I couldn't understand... but again the guy at the clinic is fine..

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kryptos,

I have been treated for back problems by the VA for 20 years. I am not post surgical. However, I have numerous herniated discs and ridiculopathy that were verified by MRI and EMG. I am surprised that a primary doctor would not refer you to the pain clinic, rehab medicine or physical therapy. My primary docotor always made referals when I complained of increased back pain. My pain comes and goes. thus. sometime I need more treatment and tests than others.

I am not sure that a primary doctor can schedule an MRI. Neurology, scheduled the NRI's at my VAMC. I was refered by the primary to rehab medicine then rehab medicine doctor wrote the request for the MRI and neurology scheduled it.

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I have always suspected that the VA avoids ordering MRIs due to their high cost, so it is probably only done as a last resort in order to save VA money. I know that *I* haven't pressed for any MRIs for my back issues because I realize they're expensive and my back problem isn't serious enough for me to insist on one. Besides, I don't want to cost the VA any more $$ than I have to whether it's an MRI or something else.

I don't know if that's true on the VA's part -- avoiding costly medical tests to save money -- or if it's just my delusions kicking in again.

-- John D.

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March down to the patient advocates office. That is a form of patient abuse.Also include the director. I bet your not the only one who has a problem with this MD.

Is your Broken Back Service Connected?

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