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gp747
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I WOULD LIKE TO KNOW HOW WHEN YOU CALL FOR STATUS ON CLAIM THEY CAN GET AWAY WITH GIVING YOU DIFFERENT ANSWERS . I HAVE EVEN BEEN GIVEN A DIFFERENT ANSWER FROM THE SAME PERSON . ONE TIME I CALLED AND THEY SAID I WAS AT RATING BOARD AND THE NEXT THING YOU KNOW I AM SCHEDULED FOR C&P EXAM! HOW CAN THEY GET AWAY WITH THIS , BECAUSE YOU DONT KNOW IF WHAT THEY ARE TELLING YOU IS TRUE OR NOT.

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skunk,

Who are you talking about giving you information ?

The 800 phone number employees are not there to be utilized to keep up with the status of claims.

They are there to provide basic benefits information.

An Iris inquiry should be able to provided some information on the status of a given claim.

jmho,

carlie

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Welcome to the world of the disabled veteran. A world known as the VA syndrome. In their defense, and that really hurts me, your claim could be at the rating board and then scheduled for a C&P the next time you called. A rater is the only one who can order a C&P. So if the claim was just given its first look maybe a rater decided you needed and updated C&P. Depending on the backlog at your VAMC on C&P's it could take a while before you are notified of the exam.

On what the 1-800 number is for carlie and ron are both kinda right. The original intent of the 1-800 line was to provide veterans information on what benefits were available to him/her. HOWEVER, COMA, as it evolved it became the veterans primary conduit into the claims system - hence today its primary focus is to provide current (if yall believe that I have a used circus tent for sale) information on a veterans claim. That is why when they get hit for not getting information about specific benefits to veterans you always see a new "tiger team" type of approach to satisfy the congress critters. By doing it this way they justify mo money mo money for their use.

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I AM AT APPEALS MANAGEMENT AND THE NUMBER I CALL IS SPECIFICALLY FOR CHECKING ON STATUS OF CLAIN THE NUMBER IS 1 866 258 0341

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Yes that has happened to me many times-

Send them an Iris and ask for email or snail mail response (that way you have hard copy of what they say)

I had a 800# woman tell me (after my claim had been in process for 2 years) that I had no basis for a claim.

All she based this on was that I get DIC already.

I told her just to give me what the COVERS screen said as her job did not require her to opine on claims and VA case law.

She read the COVERS screen and changed her tune.

Another rep gave me all sorts of hell and I reported him-he never answered the 800 # again when I called.

These employees have nothing to do with the claims process and the info you get is limited-

I called once in the AM and then in the afternoon and got two completely different stories-

Iris will give you hard copy and hopefully a better assessment of where the claim is and its status.

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