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My Claim Was Decided Then Vanished

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Finally fed up with the info from VA CS and IRIS I contacted my service rep and asked him to look into my claim. I knew that it had been decided the first week of July and I have been waiting patiently for the decision. They told me 30-45 days. When that passed I finally called my DAV Rep who looked into the matter.

He couldn't find any information on my claim or decision other than one had been made and get this - when he walked over to discuss my case with VA, they were gone! It was 3:00 on Friday and the dept had left early!! He said he would call me back on Monday and he was very irritated that he couldn't find anyone down the hall. About 15 minutes later, he called back with a VA supervisor lady (I guess) on the phone. She said she wasn't sure what has happened but it looks like that once it was decided, it was just in limbo and nobody was doing anything with it!!!!!!! They told me I was approved for 100% IU (didn't mention if it was TD) and that my family is eligible for ch.35. They said I should receive something by September 1st and that my backpay would be substantial!

I am thrilled that my decision was fully favorable although I have nothing in writing, the DAV rep has always come through for me in the past. He once saved me a trip to Roanoke by calling the day before my hearing to tell me that I didn't need to come because they went ahead and gave me the award. VA didn't bother calling at all!

I am also distressed thinking about how many other cases this has, or is happening to right now. For me, I was lucky - at least I was able to know that a decision was already made but what if I thought it was still being "decided"? I would still be waiting patiently as many of you are. I am really advocating the use of a good service rep. They can find out things for you like mine did for me!

I anxiously await my decision, and my $! Now it's back to SSD. Maybe they will approve me this time? Maybe not. But I have to keep trying.

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  • HadIt.com Elder

Sorry but once you get the money things will be ok. Sounds like someone dropped the ball but now they will be looking for it.

Good Luck

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Congrats and by all means use the findings from VA to support your SSA claim.

It is probably in Finance Department

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  • HadIt.com Elder

"I am really advocating the use of a good service rep."

.......now if you would/could only tell us HOW to find one......... B)

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Good story jmlo. I remember my old Master Guns telling me that it is always important to follow through. This is important in all aspects of life. I gotta jump on the phone and pester the VA some more tomorrow morning.


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