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Mishandling My Claim
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ddm39142002navy
I have no new information to give them. Now after all this dialouge they are contradicting themselves by telling me my claim has to be cancelled and done over taking longer to continue my process
The VA ;intially told me that my process would not have to be started over because of the mistakes made by the office in moving my folder and canceling my CNP exam due to them tranfering my folder
I never asked anyone to move my claim so why was it moved and mishandled several times? I was in NJ they moved my claim ot NY while I was in the Montrose VA hospitalIs their a supervisor I can talk to and a phone number so I can call them and get assistance in the NY area if not who is the congressman of that district that can assist me
This is not acceptable that i have my claim reastablished when I was in the process of getting my claim exams done to going back to first base and starting over
I am a homeless veteran seeking assistance and I feel as though I am being given the runaroundHere is the letter; they wrote me from the Iris document
Dear Mr. Manning:<BR><BR>This is in response to your inquiry submitted January 2, 2009 regarding your claim for increase.<BR><BR>It is standard procedure to cancel all pending claims when a veteran's claim file is transferred to a different Regional Office of Jurisdiction (ROJ). The claim must always be established at the new ROJ. Re-establishing claims does involve re-scheduling exams in your new location if necessary. By moving your claim file to a different ROJ, your claim will effectively have to start over and it will take much longer to be completed. It is generally advised to remain in the same location until your claim is finalized. This helps to avoid complications with exams and completion of your claim.<BR><BR>The New York Regional Office is in possession of your claim file. Your claim for increase dated October 22, 2008 was cancelled due to transferring your file to a different ROJ. Your claim was not mishandled or lost. Our system reflects that your claim has been moved several times between New Jersey and New York. This is the cause of your exams being cancelled. The notification letter that you received advising you of your scheduled exam was sent out before it was cancelled. We do apologize for the misunderstanding. <BR><BR>The referral that we sent to the New York Regional Office was printed and given to the appropriate department to be developed and processed since your previous claim was cancelled due to the ROJ transfer. The referral included your request to re-schedule your exam before January 8, 2008. We cannot guarantee that this will occur within this time frame. The New York Regional Office will schedule exams once the claim is re-established. We have not received any new information from the Regional Office.<BR><BR>If there is a particular reason you need the exam scheduled before January 8, 2008 we are able to pass the information to the New York Regional Office. You may communicate the information via electronic inquiry or by calling our toll free number listed below.<BR><BR>
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