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    When a Veteran starts considering whether or not to file a VA Disability Claim, there are a lot of questions that he or she tends to ask. Over the last 10 years, the following are the 14 most common basic questions I am asked about ...
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  • Can a 100 percent Disabled Veteran Work and Earn an Income?

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    You’ve just been rated 100% disabled by the Veterans Affairs. After the excitement of finally having the rating you deserve wears off, you start asking questions. One of the first questions that you might ask is this: It’s a legitimate question – rare is the Veteran that finds themselves sitting on the couch eating bon-bons … Continue reading

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12R3G

6 Month Wait For First Pcp Appointment?

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Well, decided to add the VAMC (Hampton) to health care lineup. Since several health issues are service connected and I really should have some specialists involved, it seemed like a good idea.

Got an intake appointment fairly quickly--like 2 weeks--so that seemed okay. Made the appointment yesterday with interviews with Nurse, followed by Nurse Practitioner (long interview). At the end, she tells me its now taking 6 months to see a PCP and that's what she would put in my notes, but when the front desk would assign the PCP during checkout and they might schedule me as far out as 9 months!!!! I was a little stunned by this...so didn't even question her. Then the front desk couldn't figure out what to do, so I left with nothing but a phone number to call back.

Called this morning, and spoke to someone at the front desk of the primary care clinic I visted yesterday. Now the story is that the N/P recommended a 6 month follow-up (huh?) with a PCP. Now I'm asking questions, but the runaround is that they are both saying the same thing, just using different language. Well gee...ya think? "6 month wait" is not the same as "schedule for followup in 6 months", at least not in english.

Only the PCP can schedule specialty consults (except Mental Health, which the N/P did). I really need a couple of consults...but to wait 6 months? Is this right? should I call the other primary care clinic (where my PCP is assigned) to get an earlier appointment? Any suggestions?

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It is bad. If you have symptoms you can use emergency but that will not really help much. They used to give a waiting list to get an appointment. My record wait time was over 2 years unless you count that I have yet to see a Cardio Doc although I am listed as CAD.

If you want better service see if a Patient Rep can help.

I did the math and my PCP would have to see a patient every 37 seconds just to keep up.

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If I wanna talk with my doc, I gotta wait for her next available phone appointment, which can be close to a month.

But- like you said, no referrals without her.

I suggest asking for a phone call from PCP since you have pressing issues.

Other option might be the ER, which is often a type of 'day clinic' for those who can't/won't wait to see their PCP.

If the ER determines you have issues, they might refer you.

Hampton Roads is a cool area. I spent a week in HRVA in '84 after a spider bite. Norfolk was a wild town back then.

All the best!

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Get the Patient Advocate involved. If they can not see you within 30 days for a service connected condtion they should give you a referral. That is what the patient advocte is there for. Use them.

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For a specialist consult....that sounds close to normal. Depends on the severity of your symptoms.

Welcome to VA.....i.e. "government" healthcare.

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