How We're Always Talking About

[carlie]

The incompetence at our VARO's.

This may seem petty as heck to other's but

I think it only goes to show the incompetence at every

level, to include the bottom line workers.

I just got home from taking a buddy to the VARO

to submit a NOD along with 24 pages of information.

We ask for date a stamped copy of each page.

So the lady date stamps each page, then makes the copies

and hands them to my buddy, who inturn hands them to me.

So I look back up at the lady and ask if she has a stapler.

The lady holds her hand out to me I hand her the papers and turn away.

Next thing I know she hands them back to my buddy.

We say thank you and turn and leave.

As we're crossing the parking lot I say to my buddy - hey give me

those papers so I can put them in your file - he hands me

the stack of papers and the first thing I see is they are not in a neat stack, they are kind of twisted and the dag gone staple is right about in the middle of the pages.

Does professionalism exist anywhere ?

Just a small thing but enough to send me on a rant.

It turned out best for me that I wasn't still inside the VARO when I saw this.

jmho,

carlie

[hedgey]

Ah, this thread reminds me of the young lady (loosely termed) who works in the Ben. Travel/ID Cards section of the VAMC we use. Her whole attitude wreaks of "why do I have to deal with these decrepit old farts?" In addition to her ability to move in slow motion (not disabled, as I've seen her demeanor and energy change completely when a good-looking fellow from down the hall stops by to chat with her) she also thinks that the best way to call her next customer is by telepathy.

The sign-in sheet is down a short hallway from the waiting room. One time we were down there it was crowded (no, really!), and my husband was standing in the hallway. He watched her meander up to the sign in sheet and call a name, but not very loudly (I was sitting in the waiting room and I didn't hear her). I guess she thought that if she said it to the sign-in sheet, the person would hear her say it. She was about to cross the name off the sign-in sheet when he spoke up and told her to try calling the name where someone could hear her.

She did not appreciate his suggestion, but she did it, and wonders never in short supply at the VAMC, the guy was sitting right there. The next time she called a name she came to the waiting room, and it was me.

She tried at first to tell me that I couldn't get Travel because I'm not 30%. I pointed out to her that I was there for a C & P. I swear she acted like she was doing such a huge favor, and that the money was coming straight out of her own retirement fund.

But the thing about not calling the names loudly, or repeatedly, that really irritates me. Doesn't this twit know that at least half of the vets in the waiting room probably have hearing loss? Sheesh!

Sorry, I'm just extra cranky today. This is the irritable manifestation of my MH issues, I guess.

[Philip Rogers]

I'd have gone to the VARO administrator and bitched, showing the example and in addition would send a complaint to the secretary, also!!!!!!!!!!!!!!!!! Sorry, no excuse for that!!!!!!!!! jmo

pr

The incompetence at our VARO's.

This may seem petty as heck to other's but

I think it only goes to show the incompetence at every

level, to include the bottom line workers.

I just got home from taking a buddy to the VARO

to submit a NOD along with 24 pages of information.

We ask for date a stamped copy of each page.

So the lady date stamps each page, then makes the copies

and hands them to my buddy, who inturn hands them to me.

So I look back up at the lady and ask if she has a stapler.

The lady holds her hand out to me I hand her the papers and turn away.

Next thing I know she hands them back to my buddy.

We say thank you and turn and leave.

As we're crossing the parking lot I say to my buddy - hey give me

those papers so I can put them in your file - he hands me

the stack of papers and the first thing I see is they are not in a neat stack, they are kind of twisted and the dag gone staple is right about in the middle of the pages.

Does professionalism exist anywhere ?

Just a small thing but enough to send me on a rant.

It turned out best for me that I wasn't still inside the VARO when I saw this.

jmho,

carlie

[Wings]

x

x

x

Sounds like she never "served" a day in her life. ~Wings