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What Will The Computer At The Ro Tell About


Hoppy

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We were at the RO talking to a veteran’s benefits counselor about a recent appeal. The counselor was telling the veteran it would be nine months to a year for his appeal to be heard. The appeal was based on the fact that a rating was made without a C&P exam and the VAMC records were not adequate for rating purposes. The counselor then obtained the veterans name and social security number and brought up the computer screen. He looks at the screen and tells the veteran that he will have a C&P in 2 to 3 weeks. Is it possible the computer would show that the RO made a request to the hospital for a C&P?

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The toll free number to the VAMC can be used...follow the promps...put in SS # and follow instruction to appointments...it will list upcoming appointments, and will specify if one is with the C&P department...this listing is for one month at a time, it is day oriented not mthly ie 15th July-15 Aug listings ie 1st Aug-1 Sept.

If regular clinic appointments it just tells date/time, but if C&P or speciality clinic it tells that area. This is 24 hr automated line so use it whenever you wish.

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The veteran is aware of the 800 number and I make sure he calls once a week. Actually I was trying to find out if the RO employee could tell from the computer if a c&p exam had been requested and we were just waiting for the C&P group to schedule the exam. There have been veterans here who some how found out that the exam was requested yet the exam was not schedule for an extended period of time.

The reason this is important is because the veteran was rated without a C&P and we are afraid that they will continue the practice of rating this claim using current VAMC treatment notes. The veteran has informed them that the treatment notes are not adaquate and recently the veteran decided not to use VAMC clinicians.It is a question if we want to statrt spending money for an IMO or wait to see if they will schedule a C&P.

We will be going back to the RO next week and will ask the VBC directly if an exam was requested.

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Your question:

" Is it possible the computer would show the RO made a request to the hospital for a C&P?"

The definitive answer is yes...my IL counselor and also Womens VARO advocate have found the requests on their computer when the RO placed requests for mine. In the months of Mar and April of this yr I was notified these were noted. Have you tried calling the C&P department of the VAMC where the pt receives care/treatment? I have called them on different occassions over these last 7+ yrs and they could/would answer my questions whether they received the requests and made the appointments, or were awaiting further clarification/ complete C-File and then made the appointments.

Guess I read through your post pretty fast and posted a generalization answer.Only will be out a phone call and you might get your answer/answers here.

BTW my VAMC C&P division know how badly I have been mistreated/screwed/overlooked/forgotten/etc by my varo, and these new dedicated employees know me by name and number(tele) and maintain a strickly professional yet very informative relationship. They as well as some at the VARO offer me the info that is ON THEIR COMPUTER SCREEN...nothing is compromised here, just dates and whereabout locations are shared.

Edited by halos2
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