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  • Content Curator/HadIt.com Elder

This morning, I called the 1-800 number to take care of some non-claim related business. I also decided to check the claim status and she said my combined rating percentage was not available.

Has anyone else encountered this situation?

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I tried the same thing yesterday because they just closed a calim in Ebenefits on 8/3/10 and she said it was not available. She said it's usually there but it could be gone because of the claim being completed and updating. I might try again today.

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  • HadIt.com Elder

It is probally because they have 2 minutes to get you off of t he phone and fed you a line of Bull.

Call back.

J

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  • HadIt.com Elder

It took me 9 tries to talk to someone at 800 number but she was patient and tried to help.

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