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HadIt.com Anniversary 24 years on Jan 20, 2021

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So I am about to go up the VA medical center "chain of command" and I've learned from many posts that this is common...

What is the typical chain of command at a VA medical center (above the Patient Advocate)? I dislike complaining but am not averse to it where treatment and people become inaccessible. There must be a ton of people in between the Pat Adv and the Director.... I'm sure its like the military - if you go right to the base commander with an issue, you not only make the problem worse, you piss off a bunch of people in between him and yourself in a big hurry.

Thanks! :biggrin:

Dante

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I think I would write a letter to the Director of Medical Services. Ask them if you need to go to your local newschannel or newspaper to get help. The VAMC is really a group of institutions inside a single building. I never knew a pharmacy could overrule a doctor's orders until I tried to get my pain prescription filled recently. Then I found out the DEA could overrule every doctor and pharmacist in the VA. Go to the top. If you piss people at the top off it creates heat for those below. That is good. They are all worms.

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Top dog is the Director.

Next in line is the chief of staff.

The next one is the Associate director of Patient care services.

Department heads

Department Managers.

Other Managers.

Work leaders

Nurses

Janitor.

Some VA's have assistant Directors so they would slide in at number 2.

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