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Lost Records


clw4514
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Question

just got off the phone with the SSA to let them know about my pending surgery this thursday. during that conversation, it was brought to my attn that they never rcvd my records from the VA that i sent 2 wks ago. im in poquoson,va and the office i sent it to was in norfork,va - maybe 20 mi away. im pissed! this is extremely personal info not to mention my ssn is on every freaking pc of paper. i told her to plz check for the records and let me know one way or the other. im considering filing a complaint w/ the CIO there for loss of sensitive personal info. my question? has anyone done this and will they even bother to check on it?

thx

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just got off the phone with the SSA to let them know about my pending surgery this thursday. during that conversation, it was brought to my attn that they never rcvd my records from the VA that i sent 2 wks ago. im in poquoson,va and the office i sent it to was in norfork,va - maybe 20 mi away. im pissed! this is extremely personal info not to mention my ssn is on every freaking pc of paper. i told her to plz check for the records and let me know one way or the other. im considering filing a complaint w/ the CIO there for loss of sensitive personal info. my question? has anyone done this and will they even bother to check on it?

thx

How did you send your records to SSA? If you sent by registered mail or one of the other secure ways of sending I would look into having it tracked.

As sending to the VA you should always send personal records bu a service where a signature is required or you have the ability to track. Such as UPS/FEDEX.

Sorry I do not have an answer as to who you can hold responsible in your case.

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