Jump to content
Using an Ad Blocker? Consider adding HadIt.com as an exception. Hadit.com is funded through advertising, ad free memberships, contributions and out of pocket. ×
  • 0

Claims Moving From One Office To Another


nicknack
This thread is over 365 days old and has been closed.

Please post your question as a New Topic by clicking this link and choosing which forum to post in.

For almost everything you are going to want to post in VA Claims Research.

If this is your first time posting. Take a moment and read our Guidelines. It will inform you of what is and isn't acceptable and tips on getting your questions answered. 

 

Remember, everyone who comes here is a volunteer. At one point, they went to the forums looking for information. They liked it here and decided to stay and help other veterans. They share their personal experience, providing links to the law and reference materials and support because working on your claim can be exhausting and beyond frustrating. 

 

This thread may still provide value to you and is worth at least skimming through the responses to see if any of them answer your question. Knowledge Is Power, and there is a lot of knowledge in older threads.

 

spacer.png

Question

Alright so I don't know where else to inquire as to the proper location for this question.

Background. I was given 20% for lower left lumbar strain upon my discharge in 2005. In May 2010 I had a L4-L5 Laminectomy. Guess where my hernia was, you guessed it L4-L5 left side. It was the second time I had an MRI done and the second time a hernia showed up in the exact same area. Well in late June I called the VA about upgrading my claim, they told me about Paragraph 30 because I had the surgery. So of course I applied. The VA didn't officially open my claim until late July 2010. Anyways, at that time I was living in Minneapolis MN, my records were kept in the Seattle regional office. I had been under Voc Rehab for awhile, from Seattle to San Diego and finally Minneapolis. And I have never had any issues recieving VA mail at each new place, because I made sure they had the addresses prior to my actual moved. And I always checked in when I moved.

Anyways in September I recieved a letter about ebenefits website, use it, it makes things a little easier. So I could of course stay up to date on where my claim was, also I had recieved a letter from the Seattle office apologizing for the delay in processing my claim. I called the 1-800 number and they at one point told me it would be decided in 16-28 days, this was back in September. According to ebenefits though it was still in the developmental phase so someone on the phone gave me wrong information. I moved back to San Diego November 4th, and didn't look at status for a couple of weeks. The week before Thanksgiving I see the status had changed to Decision Phase with an national average wait time of 16-28 days. Well December 6 I called to find out when it actually switched to the Decision phase, they told me November 2nd. Well on Dec 10th I sent an email through their iris system saying I want to talk to someone on the phone from the Seattle office to see what the delay was. I also started looking at the Monday morning reports online. Well I checked my ebenefits profile daily and yesterday on the 15th I see it had been changed to closed. The date said it was closed on the 14th. I couldn't get through to anyone on the phone that day, so today the 16th I was able to talk to someone. Apparently the Seattle office put a hold on my claim (it says closed on my profile) and forwarded it to the San Diego office. All my records and claims are in the process to be transfered to San Diego. Now in reality I don't mind that it will be coming here, what I am upset at is it made my claim process even longer.

My new Congressman is Bob Filner who currently is the Chairman of the House Veterans Affairs Comitte. He'll be the ranking minority come next congressional session. So I emailed him and my 2 Senators to complain and ask for their assistance to keep from my claim being placed back on the bottom. And also the Senators in WA state and the Congressman in Seattle district to let them know and to keep the Seattle office from screwing over other Veterans in the process.

Anyways...has something like that happened to anyone else? Moving of the records and the claim like that? Or any advice for me?

Thank you

Edit: My question is about being moved from one RO to another without informing the veteran while a claim is in middle of being decided. Not about time frames given or who I talked to. Thank you for your insight and experiences but please I wish to focus on my question not anything else.

Edited by nicknack
Link to comment
Share on other sites

  • Answers 10
  • Created
  • Last Reply

Top Posters For This Question

Top Posters For This Question

Recommended Posts

  • Content Curator/HadIt.com Elder

The ebenefits site is not always current. Others say it is current to the day. In my experience it did not always match what I got from the 1-800 number. The 800 number folks said the RO people are supposed to update it when the status changes, but sometimes they do not do it.

I have never contacted my Congressman or Senators regarding my claim, but somebody her should be able to tell you much more than I can on this.

Link to comment
Share on other sites

I had recieved a letter from the Seattle office apologizing for the delay in processing my claim.

I called the 1-800 number and they at one point told me it would be decided in 16-28 days, this was back in September.

According to ebenefits though it was still in the developmental phase so someone on the phone gave me wrong information.

The week before Thanksgiving I see the status had changed to Decision Phase with an national average wait time of 16-28 days.

My new Congressman is Bob Filner who currently is the Chairman of the House Veterans Affairs Comitte. He'll be the ranking minority come next congressional session. So I emailed him and my 2 Senators to complain and ask for their assistance to keep from my claim being placed back on the bottom. And also the Senators in WA state and the Congressman in Seattle district to let them know and to keep the Seattle office from screwing over other Veterans in the process.

Or any advice for me?

Thank you

nick,

The letter apologizing for the delay is computer generated boilerplate.

Trying to accurately track claims by using the 1-800 number is useless,

it's really not set up to do that with much accuracy at all.

I have seen lots of incorrect info from both 1-800 and ebenefits.

In regards to showing the "national average wait time of 16-28 days",

how is one to ever know or even be able to guess if they and their claim issues fall

into the "national average" criteria ?

Congressman Filner, in my book is a great supporter of veterans benefits issues.

He has been on the SVR broadcast that is sponsored by Hadit.com .

More likely than not - one of his underlings will respond to you.

Sometimes when you involve your congress critters it may be helpful

and other times it just adds another 6-18 months onto your wait time for

a decision.

JMHO

Link to comment
Share on other sites

I appreciate the responses so far. Thank you. But they don't actually answer my question. Just commenting on my background story. Which isn't the issue, I just wanted to provide it to bring us up todate

My question again is has anyone else had their original RO decide to transfer everything to another RO without the Veteran's knowledge and while a claim was pending.

Thank you

Nick

Link to comment
Share on other sites

  • Moderator

I dont know why the VA tells you that your claim will be done in xxx days, but they did that to me in an IRIS as well. It took about 18months LONGER than what they promised in the IRIS email.

After that, I never again asked the VA how long it would take.

The VA tends to give Veterans, and the public "false hope" by indicating the "average" claim time is about six months. The Average time for a Veteran to recieve his benefits is closer to 4 years. The reason for this is because MOST Veterans do not get their claim fully approved upon the initial Regional Office decision. MOST Veteran receiving benefits have to go through one or more appeals to get their benefits...getting the whole enchilada on the first initial decision is truly rare. I know of only one Veteran to ever accomplish that, and she is no longer on this board. The rest of us have had to appeal, and many have appealed mulitple times. I really think that rating specialists DO NOT want the responsibility of approving a claim worth a quarter million dollars. So, they deny it and it is decided by a judge at the BVA or even CAVC. JMHO.

Link to comment
Share on other sites

Ok thank you for the responses so far. The issue and question is not the time frame.

My question has to do with moving a veterans file and records from one RO to another without informing the veteran, or not at the veteran's request. Has anyone experienced that? As for the time frames everything has been as I expected, I got what I applied for initially 5 years ago. And I can wait on the stuff I just recently applied for. With the exception of my paragraph 30 request.

Link to comment
Share on other sites

I appreciate the responses so far. Thank you. But they don't actually answer my question. Just commenting on my background story. Which isn't the issue, I just wanted to provide it to bring us up todate

My question again is has anyone else had their original RO decide to transfer everything to another RO without the Veteran's knowledge and while a claim was pending.

Thank you

Nick

Nick,

They probably transferred your claim when they received the change of address,

sometime they just do it on their own accord.

I have always been with the same VARO.

Sorry you did not immediately get the exact information you requested.

Since you did post your "background story", it would be expected to have comments posted regarding it.

Everyone here is a volunteer and they answer to what and how they are inclined.

Although their answers may not have been just what you were looking for, hopefully

the information they posted will help another vet down the road.

Link to comment
Share on other sites

  • veterans-crisis-line.jpg
    The Veterans Crisis Line can help even if you’re not enrolled in VA benefits or health care.

    CHAT NOW

  • Advertisemnt

  • question-001.jpegLooking for Answers? Here are tips for finding the answers you seek.

     

    All VA Claims questions should be posted on our forums. To post, you must register. Registration is free. You can register for a free account here.

     

    You can read the forums without registering.

     

    Tips on posting on the forums.
     

    1. Post a clear title like ‘Need help preparing PTSD claim’ or “VA med center won’t schedule my surgery” instead of ‘I have a question.
    2. Knowledgeable people who don’t have time to read all posts may skip yours if your need isn’t clear in the title. I don’t read all posts every login and will gravitate towards those I have more info on.
    3. Use paragraphs instead of one massive, rambling introduction or story. Again – You want to make it easy for others to help. If your question is buried in a monster paragraph, there are fewer who will investigate to dig it out.

     

    Leading to:

     

    Post straightforward questions and then post background information.

     

    Examples:
     
    • A. I was previously denied for apnea – Should I refile a claim?
      • Adding Background information in your post will help members understand what information you are looking for so they can assist you in finding it.
    • I was diagnosed with apnea in service and received a CPAP machine, but the claim was denied in 2008. Should I refile?
       
    • B. I may have PTSD- how can I be sure?
      • See how the details below give us a better understanding of what you’re claiming.
        • I was involved in a traumatic incident on base in 1974 and have had nightmares ever since, but I did not go to mental health while enlisted. How can I get help?

     

    This gives members a starting point to ask clarifying questions like “Can you post the Reasons for Denial from your claim?” etc.

     

    Note:

     

    • Your first posts on the board may be delayed before they appear as they are reviewed.
    • This process does not take long.
    • Your first posts on the board may be delayed before they appear as they are reviewed. The review requirement will usually be removed by the 6th post. However, we reserve the right to keep anyone on moderator preview.
    • This process allows us to remove spam and other junk posts before hitting the board. We want to keep the focus on VA Claims, and this helps us do that.
  • Most Common VA Disabilities Claimed for Compensation:   

    tinnitus-005.pngptsd-005.pnglumbosacral-005.pngscars-005.pnglimitation-flexion-knee-005.pngdiabetes-005.pnglimitation-motion-ankle-005.pngparalysis-005.pngdegenerative-arthitis-spine-005.pngtbi-traumatic-brain-injury-005.png

  • Advertisemnt

  • VA Watchdog

  • Advertisemnt

  • Ads

  • Can a 100 percent Disabled Veteran Work and Earn an Income?

    employment 2.jpeg

    You’ve just been rated 100% disabled by the Veterans Affairs. After the excitement of finally having the rating you deserve wears off, you start asking questions. One of the first questions that you might ask is this: It’s a legitimate question – rare is the Veteran that finds themselves sitting on the couch eating bon-bons … Continue reading

×
×
  • Create New...

Important Information

{terms] and Guidelines

<——>