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What's Wrong With 800# People...threats?
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JHawks
I called the 800# again today. I have a legitimate reason for doing so. I have been trying to find out a simple question. All I want to know is if in fact my response to the VA's 10/27 request for addition info and medical records have been received. Nobody can tell me.
Yes, I do call often. IRIS is useless. All they have told me is they will forward my request to Atlanta RO. They did that on 12/8. Today is the 23rd and I haven't heard a word back.
So I fired of an Update to my IRIS asking them "Do you plan on responding to my question or not?'
Well, the guy on the 800# said that he sees where I responded to the IRIS with a smart remark. I said I did because I can never get a reply to my question or a straight answer from anyone. I told him I need to know if the "IMPORTANT" medical evidence I submitted that included a diagnosis and NEXUS was received and in my file.
He go really rude with me and told me that he was going to flag my file so that if I called again whoever answered my call would know not give me any information that I asked for. He also told me that by flagging my file it would delay my claim for several more months.
Can they do that?
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