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Atlanta Va Is Sooooooo Out Of Touch With Reality



I just have to sit back and laugh about this.

I had submitted an IRIS on 12/8 to see if my response to the VCAA had been received and if they had gotten my C&P. After much of the going back and forth with the 800 folks saying "yes, we got both, to IRIS saying nope, to 800# saying no, to IRIS saying yes, to IRIS saying no again The RO called me this morning.

All I could do was shake my head. According to the woman that called me in response to my IRIS from the Atlanta RO they absolutely do not have a copy of my C&P exam. I told her I got a copy of it at the Savannah Clinic on 11/18/2010. She said it was impossible, so I took the time to read it to her. She also told me they show in one program on the computer that they did receive the response to the VCAA but that they couldn't locate it and they feel it was lost.

OK, so I have had a copy of my C&P sitting here next to my recliner for the last 39 DAYS and the Atlanta RO says it's impossible. You got you love these guys.

Now it seems everything is lost. How dumb is that? My C&P is in my VA medical records.

Well, today I mailed the whole mess back to the Atlanta RO, CERTIFIED AGAIN. I even included a copy of the C&P exam I seem to be able to get when the RO can't get.

The next thing I will probably have to do is drive to Atlanta and rate my own claim.

As sad as this is I have to laugh. No wonder Atlanta is fast approaching 50% of their claims over 125 days.

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  • HadIt.com Elder

I think you do need to go to the VARO in person and take all this stuff with you. You need to talk to a human face to face. Your stuff is probably at the VARO but is in transit from one desk to another. Just send everything to them via certified mail/return receipt. Unless you want to hand carry it this is all you can do. They will get the C&P eventually, but nothing you can do is going to speed them up. Don't expect anything to happen fast especially over the holidays.

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  • HadIt.com Elder

I agree with John go to the VARO and ask to speak to a Councilor. In WACO you can be seen usually in under 30 minutes. Take copies and talk to the person telling them that you are there and want the VARO to get off the dime so to speak.

Where your stuff is no one could guess if it is a mail room issue they lose stuff all the time.

I would go as soon as I could.

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My VRO is about 5 hours away. I'm not really worried anyway. I just resent them today. I still have plenty of copies. It's just laughable that they can't keep track of records.

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  • HadIt.com Elder

If you don't want to go to the VARO I would just wait for the rating. You have had your C&P so you should get a rating pretty soon. They will get your information together evetually. You have your copies so just lie low until your get a decision. What you don't want to do is create any complications since you are probably weeks away from a decision.

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