ThaiStick Posted July 10, 2013 Share Posted July 10, 2013 Listen Up, nothing good to say about the Reno RO. They rejected every claim i made at their office, caused me to have to go through all the appeals process. Managed to screw me out of 50% of my back pay, which almost cost me my claim. DO NOT TRUST ANY SERVICE OFFICERS CONNECTED TO VARO RENO!!!!! Finally won my 100% Service Connected, in spite of their every attempt to block or deny me. After receiving my upgrade, i promptly Retired Overseas. But Reno RO, 6 Years later, in their Bull Dog Style of Forever Chewing on the Bone, decided that i needed to have a re-exam, never mind i am out country or what it would cost me just to get there. Luckily i found out that being overseas, i could have my file sent to the Foreign Medical Program administered by the HAC. So if a Exam is really needed, they can provide someone local and will foot the bill. Been Months now and the FMP do not seem to feel i need a re-exam. So for what it is worth, If you can move your case DO IT!! They got a Good Old Boy's Club going and your not in it!!! The time and trouble you will avoid will save you Boo koo Dollar in the end, not to mention the aggravation. Not to be all negative, I do want to say that the VAMC Reno is Top Notch, Great Staff and Treatment there. Wait times and attitude not what you get most other med centers. The VAMC is the only reason i stuck it out as long as i did. Link to comment Share on other sites More sharing options...
Notorious Kelly Posted July 10, 2013 Share Posted July 10, 2013 Sorry they put you thru the wringer, Thai, but thanks for the helpful info and kudos to Reno VAMC staff! Link to comment Share on other sites More sharing options...
OSC Posted July 10, 2013 Share Posted July 10, 2013 (edited) I live in Las Vegas and have to deal with the Reno VARO and have to agree that they are terribly slow. Last night on one of our local TV channels, an investigation has been opened up to see what the problem is. Here is a link to it: http://www.ktnv.com/youaskweinvestigate/214773641.html . Don't know if it will have any effect on getting claims out of the deep dark hole or not. On a side note, I have to agree with ThaiStick about the medical side...the VAMC here in Las Vegas is the best care ever. OSC Edited July 10, 2013 by OSC Link to comment Share on other sites More sharing options...
autumn Posted October 25, 2013 Share Posted October 25, 2013 agree with ThaiStick. i don't find the VAMC that good, that is, their docs would never acknowledge the civilian board cert medical doctors diagnosis. this after the VA tests came back pos i had to seek outside help just to get a diagnosis. the diagnosis certainly pointed to SC so i guess they are instructed to ignore such and try to get it labeled something else. like, "you have something, but we're not sure what it is". i had to file a claim, and reno had to agree or not. that was the only way to get the correct diagnosis on the books. which Reno agreed but they agreed in such a way i had to get a NSO to file again due to what was orginally left out by RO. these docs even tried to discredit the IMO, and civilian doctor. SO wasn't much help either, until after the fact. then of course they jumped on the band wagon. to this day, VAMC seems more bent on trying to trip one up than say, acknowledge the disease and help with QoA. guess i ruffled some feathers, and in this town/state, they pay you back, or so it seems. some of you know what i mean. they do have the good ol boy (or worse), environment here. i didn't actually realize that until i moved here. if i can get it moved and get myself moved i will do so. Link to comment Share on other sites More sharing options...
bobz Posted November 3, 2013 Share Posted November 3, 2013 I had just the opposite experiance with the doctor who treats me there. She was faxed a copy of all reports on the TIA that the IMO treated me for linked to my blood pressure and the evdience of having a stem stroke earlier which made my left arm basically useless and ran with it. She had blood work, ct scan and ultra-sound done all that day and had me in to the neuro doc the next day who confirmed the findings. The entire team has been very responsive when I email or call, several times when I email I get a call back from the doctor instead of a nurse. Luckly my doc is an internal medicine specialist which helps a lot, she even takes the time to explain if she sees I don't understand. I guess I got one of the good ones, wouldn't trade her for anything. Link to comment Share on other sites More sharing options...
autumn Posted November 6, 2013 Share Posted November 6, 2013 I had just the opposite experiance with the doctor who treats me there. She was faxed a copy of all reports on the TIA that the IMO treated me for linked to my blood pressure and the evdience of having a stem stroke earlier which made my left arm basically useless and ran with it. She had blood work, ct scan and ultra-sound done all that day and had me in to the neuro doc the next day who confirmed the findings. The entire team has been very responsive when I email or call, several times when I email I get a call back from the doctor instead of a nurse. Luckly my doc is an internal medicine specialist which helps a lot, she even takes the time to explain if she sees I don't understand. I guess I got one of the good ones, wouldn't trade her for anything. i think you did get one of the good ones. when i left the navy years ago, that is how the nav surgeon spoke of the VA and i would do well there. glad you have found a good one. i hear of those stories from time to time. best of luck and health Link to comment Share on other sites More sharing options...
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