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Need Help With Links In Email.


Guest morgan

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Guest morgan

Hi Geeks,

I have obviously changed some settings on my computer that is causing a problem. I can no longer click links in email to go to the Internet--when I click, the Owner folder opens instead of taking me to the link target.

Can someone tell me what setting needs to be changed to take me to inserted link in my email?

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  • In Memoriam

Morgan,

I have Mcafee, and it seems to do the same thing, to me, from time to time. With Mcafee, it is my spam killer and privacy service that does this. My son only uses Virus Scan, in Mcafee, for this reason. I have found that the Spam Killer needs to be modified or removed. What I am saying is that the problem is, most likely, your virus protection settings.

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Guest morgan

Stretch,

Thanks for responding. So, do you think removing the virus protection would reset the default? Or would it be better to remove and reinstall Outlook?

Do I ever hate copying those shortcuts! :(

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  • In Memoriam

Morgan,

I have uninstalled it and re-installed it and that works. If you have XP, and do not have automatic updated enabled, you might need to update your outlook and XP. I recently installed about 20 updates and many were critical security updates.

I wouldn't reinstall outlook express. There are patches and updates, for outlook, on the Microsoft update page. Sometimes Virus programs, McAfee, will scan your e-mail first through another server incoming mail pop address. This change of pop can be a little of a problem, but it is related to the privacy feature in McAfee Security Suite. Uninstalling the privacy feature helps.

Another problem could be that your security level is too high. You might try a lower security level in your virus protection.

You might try updating your Virus protection. You did not say which Virus program you are using?

I usually alternate between programs like Norton and McAfee, every year, so that I can keep up with issues. My memory is shot and I cannot even remember using Norton, last year. I can only talk about McAfee now.

I also updated my Adobe to 7.0, because I could not open PDF's in my browser. 7.0 Adobe installation seemed to clear up this problem and resets defaults.

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Guest morgan

Stretch,

Thanks again, this is a big help. I remember getting a reminder from Adobe 7.0, but didn't update it. I'll try that to see if it resets. I bought Norton but it messed up my settings so much I use McAfee now. I probably need to get something else.

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  • In Memoriam

Morgan,

If you are having email delivery problems, that is, that your e-mail is going through 127.0.0.1 re-route of your server then you must:

Manually setting up a POP3 account with Outlook Express and SpamKiller

POP3 account information in SpamKiller

1. Right click your Mcafee Icon.

2. Open SpamKiller

3. Click on settings tab.

4. Click on email accounts.

5. Click on add button.

6. If your account is in the list, highlight it and click on the Next button. If it is not in the list, check the box, click Next and type in the email address for the account you want to set up.

7. Enter in the password for this account and click Next.

8. Choose your connection type and click Next.

9. Click on the Test button to verify that SpamKiller can login using the information just entered.

10. Click on the Next button and then Finish.

Point Outlook Express to get mail from SpamKiller

1. Open Microsoft Outlook Express.

2. Click on Tools and select Accounts.

3. Select your mail account and click Properties.

4. Highlight your POP3 account and click on Change.

5. Under the Server tab, change the Incoming mail server address to 127.0.0.1 (If it isn't already).

6. Under the Incoming Mail server heading, change the Account Name to your full email address. (If is isn't already).

7. Click OK button and then the Finish button.

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