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Not Qualified For E-Benefits !


I have talked to the people at E-Benefits and they tell me I can't sign up for E-Benefits because I don't receive any compensation. I am at 0% SC. I thought I saw a post from someone that was on E-Benefits and they were 0%.

They tell me when I receive at least 10% they will be happy to sign me up.

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I started out with a Premium level 2 account. When I got my letter couldn't get logged in because Deers had wrong birthdate. Faxed that to them. Had cust svc on phone and they were nice and gave me premium acct. then.

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Thanks for all the replies. After hearing from several people that are SC at 0% , like me, that are signed up for E-benefits, I called back to the E-Benefits number and got a different person. They gave me the address of a VA Benefits office in the city that I live close to. The guy told me that all I need is 2 forms of ID and they would be happy to sign me up.

Just goes to show you that you will get a different response from each different person you talk to. Of course, I could ask the ridiculous question.....why didn't the first person I talked to tell me this the first time. And of course, I have to tell myself that they are VA employees....nuff said.

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I am also frustrated as I cannot get signed up either. 1) I served prior to 1985 (or whatever the year when service people were issued DEED #) 2) I also live nearly a state away from my VARO. 3) As suggested, I went to my regional med center to have identity verified, I was told, "yes, they say that we can do that, but we can't help you as we don't even know how this works.. (and this was the records office where I was told this would happen.) So I had to give up. I have been on myhealthevet for a long time and order scripts there.

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Yesterday I went to the local Benefits office in the city close to where I live. Waited a couple of hours and they signed me up for E-Benefits. Now I'm a happy camper.

Came home and tried to log in to E Benefits and the site was down for several hours, much to my disapointment. Logged in this morning with no problem and am now feeling my way around the site.

Also something very interesting I learned while at this office. This VA Benefits office is a satellite office for the RO. They do everything here but rate claims. They were very helpful to me and told me I can bring any new materials or evidence that I want to submit and they would deliver it to the RO.

The VA employees that I talked with were very nice and also very helpful. I will be using this office again, thats for sure.

Thought I would post this if it helps someone else.


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Glad you got on ebenefits. See how easy it was once you got the info. Just make sure you don't forget your passcode. The system locked me out after 3 failed attempts and I had the wrong answer on a security question. I got the folks that issued the acct on the phone and I was able to go to my healthevet and reset my passcode with them on the phone. This was after I had the acct for awhile.

Edited by #1Cavtrooper

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    • Enough has been said on this topic. This forum is not the proper forum for an attorney and former client to hash out their problems. Please take this offline
    • Peggy toll free 1000 last week, told me that, my claim or case BVA Granted is at the RO waiting on someone to sign off ,She said your in step 5 going into step 6 . That's good, right.?
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    • I took a look at your documents and am trying to interpret what happened. A summary of what happened would have helped, but I hope I am interpreting your intentions correctly:

      2003 asthma denied because they said you didn't have 'chronic' asthma diagnosis

      2018 Asthma/COPD granted 30% effective Feb 2015 based on FEV-1 of 60% and inhalational anti-inflamatory medication.

      "...granted SC for your asthma with COPD w/dypsnea because your STRs show you were diagnosed with asthma during your military service in 1995.

      First, check the date of your 2018 award letter. If it is WITHIN one year, file a notice of disagreement about the effective date. 

      If it is AFTER one year, that means your claim has became final. If you would like to try to get an earlier effective date, then CUE or new and material evidence are possible avenues. 


      I assume your 2003 denial was due to not finding "chronic" or continued symptoms noted per 38 CFR 3.303(b). In 2013, the Federal Circuit court (Walker v. Shinseki) changed they way they use the term "chronic" and requires the VA to use 3.303(a) for anything not listed under 3.307 and 3.309. You probably had a nexus and benefit of the doubt on your side when you won SC.

      It might be possible for you to CUE the effective date back to 2003 or earlier. You'll need to familiarize yourself with the restrictions of CUE. It has to be based on the evidence in the record and laws in effect at the time the decision was made. Avoid trying to argue on how they weighed a decision, but instead focus on the evidence/laws to prove they were not followed or the evidence was never considered. It's an uphill fight. I would start by recommending you look carefully at your service treatment records and locate every instance where you reported breathing issues, asthma diagnosis, or respiratory treatment (albuterol, steroids, etc...). CUE is not easy and it helps to do your homework before you file.

      Another option would be to file for an increased rating, but to do that you would need to meet the criteria for 60%. If you don't meet criteria for a 60% rating, just ensure you still meet the criteria for 30% (using daily inhaled steroid inhalers is adequate) because they are likely to deny your request for increase. You could attempt to request an earlier effective date that way.


      Does this help?
    • Thanks for that. So do you have a specific answer or experience with it bouncing between the two?
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