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Cant Get Into E-Benefits

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719joshua

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every time i try to log in it keeps saying

Error Code [42]: We are unable to locate your record based on the information you entered. Please try again. If this continues contact the DMDC/DEERS Support Office (DSO) at 800-538-9552 for further assistance.

i have had a profile with them for ever and now they cant find it any ideas why?

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Mine is doing the same thing. I was a little worry, cause I thought it was only mine. But as I can see it's not personal. It's the system. Don't worry we'll be ok....

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Me Too

Error Code [42]: We are unable to locate your record based on the information you entered. Please try again. If this continues contact the DMDC/DEERS Support Office (DSO) at 800-538-9552 for further assistance.

Hopefully they are making a big update, the last one they did, my dates were all jacked up. Went from Close date 11/12 and pushed up to 2014?

Maybe this update will correct all the recent incorrect changes.

Happy Vets day to all!

Edited by Patriotn11
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Patriotn11, I hope your right cause they also had all my stuff jack up! I was Pending Notification, then went to Review Of Evidence what the heck.

My stuff is due to deferred contentions that they didn't rate the first time around. I don't know what's up with the VA, but they need to get their stuff together!!

Happy Veterans Day....

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They did that to me last week went from Pending Notification to gathering of evidence yea my close date was 11/15/2012 now its 10/18/2013

joshua

I'm wishing the best for all of us on the next big update!

Edited by Patriotn11
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