Ab4, Ab7, And Ab8 Letters No Longer Listed On Ebenefits

[add55p]

All of my AB__ letters have been taken of the Ebenefits letter generator. The only item that is viewable is my address information.

Can someone give me an idea why this has happened.

Thank you in advance!

[add55p]

All

Another two weeks has passed and my letters still have not reappeared in the letter generator.

Called the VARO and the Rep told me that the issue was fixed and that I should not have a problem accessing the letters now.

I guess that was just to get me off of the phone, because, I tried and the letters were still missing. She would not wait until I tried to access the letters. Tried to call back and got an answer machine.

It is hard to believe that I am the only veteran whos AB4, AB7, and AB8 have all disappeared form letter generator for over a month now.

If someone has experienced this (all letters disppearing at the same time), please give me your experience of what finaly happened when the letters reappeared or if they ever reappeared.

Any feed back would be greatly appreciated.

Thank you in advance.

Add

[confusion99%]

At least you had them and then lost them. My case closed July 31. Got my BBE about Aug 10th.....The only thing anywhere that shows anything is one letter that states I am 80% and personal info. I have never had an ab8 letter show up, nothing listed in Benefits explorer, nothing anywhere...So I don't know....

As far as backpay....have heard nothing to date...have sent them the form to shift my pay from retirement to VA...Also sent letter/form to DFAS for my retirement pay to be approved/shifted to CRSC. So far I'm still sittin and waitin....Should be fishin instead.