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VA websites login issues: VA.gov, ebenefits, myhelathevet helpful phone number
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Question
NavyWife
I've been at this for only 3 weeks, but due to the awesome folks here at Hadit, I have learned an immense amount of information already. I've been glued to my laptop averaging 8 hours per day for the last 3 weeks. I think my eyes are going bad from reading BVA cases, however!!! haha
Here's the rundown on what I've done so far:
#1 Mailed official application form 21-526EZ as a Fully Developed Claim using certified mail, return receipt requested. At this time, I am only requesting an evaluation for 2 issues. Increase for previously service connected seizures currently with a lowball rating of 20%. Also, claiming TBI. There are definitely more issues, but I want to start with the 2 that are affecting him the most. Also, I feel we have good medical evidence and service records to prove service connection for the TBI due to a fall and head injury he sustained while on active duty. I also included a Statement of Support regarding the frequency of seizures. I opted not to include a doctor's report of the frequency at this time, because I had read once epilepsy is service connected, they can accept medical OR lay evidence regarding the frequency. If they want the medical evidence also, then they can schedule a C&P exam.
For the TBI, I had read VA will want to do their own evaluation, nexus and their own diagnosis, so I did not include any medical evidence for that either. However, I had the veteran write up a list of his symptoms that are bothering him that also match what is found in the 38 CFR Schedule for Rating Disabilities guide under TBI (8045).
Additionally, I included the dependency form 21-686c. I filled it out completely, but opted not to include a copy of marriage certificates or birth certificates for the kids. I've heard they are trying to streamline the dependency additions and only need those certificates in certain cases.
We will see if my minimal approach works or not. I figure if they need more documents, they will mail me a letter requesting them.
#2 After about 2 weeks of phone calls, I was finally able to get the logon for the EBenefits Premium account. I am hoping that site will be useful at some point in the future.
#3 I requested his records from NPRC using the online system and followed up with a faxed signature page. https://vetrecs.archives.gov/VeteranRequest/home.html
#4 I sent a written letter to the VARO requesting a copy of his c-file.
#5 Bought this VA claims guidebook on Amazon from Asknod
http://www.amazon.com/s?ie=UTF8&field-author=Asknod&page=1&rh=n%3A283155%2Cp_27%3AAsknod
#6 read and reread until I thoroughly understood the rating guide VA uses for the conditions he is claiming using the Online Code of Federal Regulations
http://www.ecfr.gov/cgi-bin/text-idx?c=ecfr&sid=1fba67e9494507e5b9f58baa3f412824&tpl=/ecfrbrowse/Title38/38cfr4_main_02.tpl
TO DO NEXT WEEK:
Take him to the VA medical center where he was last treated and attempt to get his personal medical records.
Take him to a VA medical center and do the in-person proofing to get the Premium account for MyHealthE Benefits website.
Start preparing my case for the denial that VA usually hands out. (I don't expect to be denied for the increase in seizures. But I expect they will try to deny the TBI)
Edited by NavyWifeLink to comment
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