Dependent Claim

[Jayco]

I failed to provide proof of marriage with my initial claim filing. Received a decision letter stating they could not give me dependent credit until they received supporting documents. Filed a 21-686c with supporting documents a year ago this coming August. No response and no increase in pay.

Any suggestions or thoughts?

Thanks.

[Jayco]

I filed a dependency claim last year to update my child into my records. Waited and waited. Still under review 8 months later. Ran across this article this morning. http://www.blogs.va.gov/VAntage/13707/new-technology-automates-veterans-requests-to-update-family-member-status/ Logged into ebenefits clicked on add dep and my records were updated a few hours later. Be advised You must have at least a 30 percent combined VA disability rating to go this route. Hopefully they will get around to my backpay within the year.

Went to the link you referenced and found where it required a premium account to add a dependent. That was the answer I was needing.

Tried getting a premium account online, but with no sucess. They ask for past addresses, but none worked. Tried to do by phone, but the one attempt resulted in a recording stating there was a long wait time and would not even put me in the queue. Refered me to go online. I'm thinking that most likely I am going to get that message every time, so not sure what my next move is. I'm located out of contry, so a VA office is not available.

Will keep on keeping on.

Thanks for all the responses.

Edited August 25, 2014 by Jayco

[NavyWife]

They make it really hard to get a premium account.

Here's what we did and it worked.

Call the 1 800 number after they close. There should be a recording that says if you want to schedule an appointment they will call you back. Make the appointment for them to call you back taking into consideration the time difference. I believe they go off of Eastern time.

Tell them you want to get a premium account for Ebenefits.

They can verify your identity by you reciting your name address social security number and bank account information that you have your direct deposit through and your drivers license number.

We did this and had a premium account the next day.

This new process for getting dependents added immediately only works on uncomplicated claims. There are many that fall under the complicated claims process such as child over 18 years old adopted child previous marriage etc.

[madded27]

Quick question if anyone can answer. I filed a dependency claim online in ebenefits on 6/19/14 /14 after having my disability approved and closed on 6/17/14. After not receiving any movement and receiving the standard "unable to provide a completion date" message I refiled online again which created another claim which this time instantly show a tentative completion date of 12/14. I just received notice that my depedent claim was closed on 8/24/14 with letter on the way. I pulled my benefit letter and it does show the increase in pay. My question is does anyone know when I will receive back pay. Just asking because I know this automated system is new and I have not heard any success stories about retro pay. Thank you all for your assistance.