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Hello all,

I see numerous outside docs and I recently went to (VA) release of Information to request a copy of my records from all my docs. I submitted this over 45 days ago and I went in earlier this week to check the status, the person at the front desk (same person who I gave the paperwork too) stated VA had no record of me requesting any records. What should I do?


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The only thing you can do: Submit it again, and start over. The VA loses your paperwork, and its always the Veterans fault for not submitting it.

You have got the right idea....when you submit something to VA, you have to check on them like they were a 7 year old kid, to make sure they did what you asked.

You also need to submit everything certified mail, return receipt requested, because, then, you can confirm you sent it. Otherwise, they just dont beleive you ever sent it.

Edited by broncovet (see edit history)
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This is ridiculous. Getting your records should be the easiest thing to get and without much waiting time.

This small example further demonstrates why the process has to be streamlined and made much easier.

Without the SMR, the veteran is basically operating in the blind regarding diagnosis, dates, treatments, etc.

Allow the veteran to file, tell him what medical information is needed to make the claim good, and let the facts speak for themselves.

I believe in the VA, but sometimes not accomplishing small task like mailing records makes you shake your head.


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This happens time and time again. I have sent documents certified mail and the VA denied receiving them even though I had the green card with a VA employee signature on it. Delivered documents in person, had my copies date stamped and VA still denied receiving documents.

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