Information Demanded?

[mcarter985]

So, I checked eBenefits the other day and found they need some information from me for a claim. No where I look tells me what the information is. The system does tell me a developement letter has been sent. Is there some place on the site I can go to to find out what they're looking for?

[Berta]

If you have not received a VCAA letter yet, perhaps that is what they mean.

The VCAA letter (unless it changed since I got one years ago) says

IMPORTANT REPLY REQUESTED on top and then will tell you what information they are seeking and they will enclose a response form.

[Notorious Kelly]

Check your address in ebenefits (I know you can see it under letter generator) and ensure they have your correct address.

If it's been more than a couple weeks since they said they needed information, try an IRIS inquiry saying you need to know what information is needed.

https://iris.custhelp.com/app/ask

[NavyWife]

No, ebenefits doesn't show what the letter is requesting. Gotta wait for the letter...

[chuck57thSig]

While my claim was open, I could go to Status>Compensation & Pension Claims Status & Upload Supporting Documents, then under open claims Under "Action" the was an option to "upload documents" When I went there It had listed in the table exactly what was needed... I hope this is helpful to you. I never received the letter they said they sent and my address was correct. I just stumbled on this while exploring and just clicking links to see what was there...