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A More Realistic Survey Of Va Care And Claims
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Notorious Kelly
I hear media talk about how great veterans feel the VA is yet don't recall ever being asked myself, despite decades of experiences with VA medical and claims facilites from one end of USA to the other.
This is the first survey I've filled out and the results are less than flattering.
A small example:
"Several participants shared their frustrations with appointment notification procedures.
These Idahoans shared stories of being penalized for missing appointments of which they were unaware.
Participants shared stories of last-minute cancelations coupled with long waits in re-scheduling time.
Several participants mentioned showing up to appointments to learn that the doctor (or other provider) was not in office and had canceled the appointment"
http://www.crapo.senate.gov/documents/vet_survey_fall2014.pdf
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