Ask Your VA Claims Question | Current Forum Posts | Search | Rules | View All Forums
VA Disability Articles | Chats and Other Events | Donate | Blogs | New Users
- 0
Is Ebenefits The Next "healthcare.gov" Scandal?
Rate this question
Ask Your VA Claims Question | Current Forum Posts | Search | Rules | View All Forums
VA Disability Articles | Chats and Other Events | Donate | Blogs | New Users
Rate this question
Question
Snake Eyes
Hi folks... I'm not well connected, so maybe someone with more experience and an inside track to the VA's public affairs angle could give some balance to my rant below. Sometimes not having all the facts can cloud one's understanding :-)
If you've been using eBenefits regularly the past few years, you know what an important tool it can be for veterans to file claims, follow their progress and access key resources. Unfortunately, we all know it has not been very reliable over the past several months.
I personally love the new features and re-design, but I'd gladly welcome the return of the old site IF they could make it reliable. EBENEFITS IS DOWN AGAIN! The problems that have plagued it over the past few weeks have been a real bear... and to their credit, they've tried to keep parts of the site up and running while they do their behind the scenes work. That's what the orange "Under Construction" banner has been about.
The question is: Are we dealing with yet another VA scandal? Has someone way out of their depth been contracted to do the work on the site and now it's just falling apart? I've given an overview of my own experience to the "tip line" at FoxNews.com (foxnewstips@foxnews.com) and some other places.
If you've had similar problems -- and feel they're enough of a concern, please let some news outlets know (I know the FoxNews one, like most national news outlets will keep their sources confidential).
All I could find by way of who is behind the re-design (and possibly some of the problems) is a CV posted on the Web by a person or company claiming to be instrumental in the site since 2011 and most recently involved in the portal re-design.
http://contentinsomnia.net/experience/#comment-9is the link to "Eddie's" resume.
Link to comment
Share on other sites
Top Posters For This Question
5
2
1
1
Popular Days
Mar 8
7
Mar 9
3
Mar 10
1
Top Posters For This Question
Snake Eyes 5 posts
john999 2 posts
broncovet 1 post
bh1981 1 post
Popular Days
Mar 8 2015
7 posts
Mar 9 2015
3 posts
Mar 10 2015
1 post
10 answers to this question
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now