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Should My Cliam Be Opened On Ebenifits, I Filed A Nod 4 Weeks Ago.


knap-sack

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I mailed my NOD to both the intake center and my RO and it was updated in eBenefits the same week. I also received a letter of acknowledgement from both my RO and the Intake Center. I mailed my documents via USPS certified mail.

Did you look in the appeals status in eBenefits? Mine shows up there, not under the regular claim status.

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Its been 4 weeks I mailed it to the VARO with certified return receipt. I received the receipt back in a timely manner.

It still shows closed and no changes on the appeals tab. It says I have no appeal. I have not received an acknowledgement letter either.

I made an iris inquiry this last Friday when it was 4 weeks since they received it.

I mailed it the way the paperwork said. I thought about mailing it to the intake center. Jeez

Thank you

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if its just a regular nod from a first time denial then it goes to the appeals management team at your ro. from their your probably get a soc from a dro review that will have a form 9 attached. this probably will not happen for a year man. i would call the 800# and ask them what date they have in their computer for the NOD intake.

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Keep pestering them through IRIS and/or Peggy (the 1-800 number) and if you don't receive an answer, ask them to elevate it to a supervisor. This seems to be helpful for me when I receive a "canned" response from the VA.

I took the advice of some on this forum and sent to both my RO and the Intake Center. I'll be honest, I was extremely surprised when I saw my NOD updated in eBenefits so quickly after mailing my package. I expected to have the same issue you're having right now. The VA has informed me (through IRIS and my initial rating letter) that the NOD is mailed to the intake center. I've also read that if you mail to your RO, they have to send it to the Intake Center to be scanned in which adds more time to the process; hence why I sent it to both. Hopefully you kept a copy of your NOD. If it were me, I'd re-mail it to both the Intake Center and your RO (again).

I find it frustrating that the Intake Center or the RO doesn't have an efficient tracking system for the mail and faxes they've received. I've worked in an environment where we track hundred of thousands of paper documents and there was always a tracking system available. This is another example of a poorly managed process.

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I posted some time ago, "The VA is not a unified body". You can not count on your RO reacting in the same way as St. Pete or another RO. The RO's update ebenefits when/if they see fit. So, your RO may not update ebenefits, while someone else's RO may update it tommorrow. My RO almost never updates ebenefits. Its almost always wrong.

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I would ask the VSO to upload the paperwork for you or have them mail it to the information centers.

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