Jump to content
VA Disability Claims Community Forums - HadIt.com Veterans
  • veterans-crisis-line.jpg
    The Veterans Crisis Line can help even if you’re not enrolled in VA benefits or health care.


  • question-001.jpeg

    Have Questions? Get Answers.

    Tips on posting on the forums.

    1. Post a clear title like ‘Need help preparing PTSD claim’ or “VA med center won’t schedule my surgery instead of ‘I have a question.
    2. Knowledgeable people who don’t have time to read all posts may skip yours if your need isn’t clear in the title.
      I don’t read all posts every login and will gravitate towards those I have more info on.
    3. Use paragraphs instead of one massive, rambling introduction or story.
      Again – You want to make it easy for others to help. If your question is buried in a monster paragraph, there are fewer who will investigate to dig it out.
    Leading too:

    exclamation-point.pngPost straightforward questions and then post background information.
    • Question A. I was previously denied for apnea – Should I refile a claim?
      • Adding Background information in your post will help members understand what information you are looking for so they can assist you in finding it.
    Rephrase the question: I was diagnosed with apnea in service and received a CPAP machine, but the claim was denied in 2008. Should I refile?
    • Question B. I may have PTSD- how can I be sure?
      • See how the details below give us a better understanding of what you’re claiming.
    Rephrase the question: I was involved in a traumatic incident on base in 1974 and have had nightmares ever since, but I did not go to mental health while enlisted. How can I get help?
    This gives members a starting point to ask clarifying questions like “Can you post the Reasons for Denial of your claim?”
    • Your first posts on the board may be delayed before they appear as they are reviewed. This process does not take long.
    • Your first posts on the board may be delayed before they appear as they are reviewed. The review requirement will usually be removed by the 6th post. However, we reserve the right to keep anyone on moderator preview.
    • This process allows us to remove spam and other junk posts before hitting the board. We want to keep the focus on VA Claims, and this helps us do that.
  • Most Common VA Disabilities Claimed for Compensation:   


  • VA Watchdog

  • Can a 100 percent Disabled Veteran Work and Earn an Income?

    employment 2.jpeg

    You’ve just been rated 100% disabled by the Veterans Affairs. After the excitement of finally having the rating you deserve wears off, you start asking questions. One of the first questions that you might ask is this: It’s a legitimate question – rare is the Veteran that finds themselves sitting on the couch eating bon-bons … Continue reading

  • 0

Get Rid Of All The National Call Centers



IMHO, get rid of all the national call centers. It's simple just route the calls back to the local VARO.

I remember years ago, when a veteran needed to contact VA, he/she called the 1 800# and the number would go directly to the VARO in the state the veteran was calling from or the 1 800# could connect the veteran to the VARO where his/her C-file was located and being rated.

Oh when times were so simple. After the veteran would be connected to his/her local VARO, that VARO would then connect the veteran to the Team that had control of their records. It was so easy, so simple when a veteran could talk to a supervisor/coach or an

adjudicator to clarify any misunderstandings.

Now all the national call centers have a prepared script message or a prepared chat statement that says;

We apologize for the delay. We are working blah. blah. blah.

  • Like 3
Link to comment
Share on other sites

7 answers to this question

Recommended Posts

  • 0
  • Moderator

I agree with ya pete992!


Link to comment
Share on other sites

  • 0

I agree with you Pete. That is exactly where the calls need to go. The people at the call centers provide very little help.


Link to comment
Share on other sites

  • 0

As in most call centers, the employees aren't empowered to make decisions and are limited by the crappy scripted responses that you can obtain from the VA website. I can appreciate the concept of a call center, but in this case it doesn't work well and oftentimes results in more questions for the veteran/family member.

  • Like 2
Link to comment
Share on other sites

  • 0

I talked to a Jim on Monday and he was helpful. Asked him what the status was of my disability appeal and he looked it up and said they are having me do a c&p at the va hospital in long beach. Then asked him to see if there was a date for it and he checked and said no, not yet. Called today and talked to some lady that gave the canned response of "they will send you the paperwork when they are ready". She didn't have the time to look it up or was just too lazy to do so. Depends on who you get. But it would be more helpful to talk to the varo that has your paperwork.

So in answer to your post, I also agree with you.

Link to comment
Share on other sites

  • 0
  • Content Curator/HadIt.com Elder

Here in Alabama, if I call the 1-800 number, I must do it very early in the morning. The message says it will be a 20 minute wait, but I end up waiting 2-3 hours. If I wait until 9 am or later, I just get the "we're too busy for you" message.

Link to comment
Share on other sites

  • 0

the system was set up to delay and deny. They claim it slows them down to talk to us, but just the opposite is true. Sometimes I wonder, what exactly they do all day.., think abt it.. they have made it our responsibility to do research and submit evidence. They never explain why they denied us, they harly ever send SOC, they sit on claims that are supposed to be certified to go to appeal for years, it takes them years to do simple dependency claims. They wont send a C-FILE without congressional action half the time.. SO WHAT IS IT THEY ACTUALLY DO ALL DAY?

I guess working up fraudulent scams to rip vets off, and work scams to get releatives undeserved comp, to profit and split, is quite exhaustive.

Link to comment
Share on other sites

  • 0

Would anyone be interested in starting an online petition to give to honorable so far Mc Donald to get rid of the call centers????

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...

Important Information

{terms] and Guidelines